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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shopify logo
Ecommerce Software

4.5 4,557 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Commerce logo
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Overview

Description Shopify is a Cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Build and manage your online store with 100 plus professional themes. The software handles Inventory management, product variations, import/export files, multiple languages, and SEO product tags. Manage all your Customer profiles, accounts, invoices, orders and history in a Dashboard. A mobile commerce shopping cart is available to engage your customers with promotions and gift card management. The websites integrate with social media channels such as Pinterest, Instagram, Facebook, Twitter, and Tumblr. Over 600000 businesses around the globe make use of the software. Read more Zoho Commerce is a complete tool that helps businesses grow their e-commerce business online. It contains all the tools that are needed to build a website, accept orders, process payments and shipping, analyze the data and even market the brand. Organizations can achieve more than just selling their products by using a technology that grows with their online business. Users can design and build their online store by using the drag-and-drop builder and professional website templates. Zoho Commerce handles all the management aspects of the online store such as order management, product catalogues, payment getaways, SEO, and more. The tool also allows businesses to engage with their customers within the same dashboard, which helps to increase the sales. Additionally, the businesses can make informed decisions based on the advanced analytics and reports generated by the software. Integration of Zoho Commerce with all the relevant sales, marketing, and the finance apps within the Zoho Suite enables businesses to scale their operations in proportion to the increase in sales. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.0.
  • Free Trial Not Available
  • Starts at $22.0.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    74%
  • Popularity
    97%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    71%
SaaSworthy Awards # 2 Most Worthy # 1 Fastest Growing
Not Available

Features

Total Features
13 Features
11 Features
Common Features for All
    Catalog Management Helps managing and monitoring business product or service catalog
    Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
    Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be
    Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
    Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
    SEO Management Allows to optimize the website to support easy indexing by search engines
    Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 10 More - Show Less
    • Catalog Management Helps managing and monitoring business product or service catalog
      Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
      Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them
      Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be
      Promotions Management Supports and assists in handling several promotional or marketing activities of a company online
      Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.
      SEO Management Allows to optimize the website to support easy indexing by search engines
      Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 4,557 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      62.6%
    • Very Good

      29.7%
    • Average

      5.9%
    • Poor

      0.9%
    • Terrible

      0.9%
    Not Available
    Review Summary

    Shopify, a leading ecommerce platform, garners both praise and criticism from users. Reviewers commend its user-friendly interface, comprehensive features, and extensive app integrations. They also appreciate its robust marketing and SEO capabilities, which help businesses reach and engage customers effectively. However, some users express concerns about the platform's pricing structure, occasional technical glitches, and limited customization options. Additionally, a few reviewers mention difficulties with customer support. Overall, Shopify is considered a reliable and feature-rich platform, but users should carefully evaluate its pricing and limitations before making a commitment.

    Not Available
    Pros & Cons
    • User-friendly interface and comprehensive features
    • Robust marketing and SEO capabilities
    • Extensive app integrations
    • Pricing structure can be a concern
    • Occasional technical glitches
    • Limited customization options
    • All-in-one solution for building and managing an online store
    • Drag-and-drop builder and professional website templates
    • Advanced analytics and reporting
    • May not be suitable for businesses with complex e-commerce needs
    • Limited integration options compared to Shopify
    • Customer support could be improved
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $29.0.
    • Free Trial Not Available
    • Starts at $22.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Shopify $29.00 $29.00 per month

    Shopify $79.00 $79.00 per month

    Advanced Shopify $299.00 $299.00 per month

    Starter $22.00 $27.00 per month

    Professional $60.00 $75.00 per month

    Advanced $140.00 $175.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Apps Demo
    + 3 More
    Products
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2006 Located in: Pleasanton, California
    Contact Details

    Not available

    https://www.shopify.com/

    Not available

    https://www.zoho.com/commerce/

    Social Media Handles

    FAQs

    What are the key differences between Shopify and Zoho Commerce?

    Shopify is a user-friendly platform with a wide range of templates and apps, while Zoho Commerce offers a comprehensive suite of tools for e-commerce businesses.

    What are the alternatives to Shopify?

    The top alternatives to Shopify are Zoho Commerce, WooCommerce, Shopify Plus, and Magento Open Source.

    Which SaaS products can Shopify integrate with?

    Shopify integrates with a wide range of SaaS products, including WordPress, ActiveCampaign, HubSpot CRM, PayPal, and Quickbooks.

    Which product is better for large-scale e-commerce operations?

    Both Shopify and Zoho Commerce offer robust features for large-scale e-commerce operations, but Shopify has a larger market share and a wider range of integrations.

    How do the customer support options of these products differ?

    Shopify offers 24/7 support via phone, email, and live chat, while Zoho Commerce provides support via email, phone, and a knowledge base.

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