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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shop-Ware logo
Auto Repair Software

4.8 102 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

R.O. Writer logo
Auto Repair Software

3.7 97 user ratings

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Overview

Description Shop-Ware is a cloud-based auto shop management solution, which flaunts customer management, staff management, parts management, bookkeeping and workflow handling. This software is designed to offer access to multiple staff members. It helps the user to track open jobs and manages workflows by assigning individual responsibilities and connecting employees. The jobs can also be transferred to other team members with real-time notifications being sent to avoid any sort of deadlines. In addition to that, this software also provides time clock and messaging highlight to manage all the employees within the workshop. This software also comes with a centralized communication gateway that empowers users to interact directly with their customers. Other attractive features offered by Shop-ware include repair order tracking, business intelligence, dynamic searching, editing capabilities and a task manager. Staff members are also permitted to share repair order details, notes and guidance via the portal which also supports with history tracking. Read more R.O Writer is an on-premise auto shop management software that is optimal for small and medium-sized businesses. This software is compatible with Windows operating systems and offers tools to manage service writing time, tracking inventory and monitoring accounting. R.O Writer is a useful tool as it helps users to schedule work orders, draft estimates, and accept payment from customers via a single interface. Moreover, it also offers communication to you that assists with customer outreach. R.O writer is a store management application with compelling features. It greatly assists in maintaining the user's business by centralizing activities and managing efficiency, profit, and predictability through the smart eCat feature, which checks the part pricing in less than ten seconds all at the same time. Small and medium businesses must opt for the R.O writer software because it offers an employer time track feature to track engineer's time and calculate their efficiency. Further, it also schedules an appointment with the junior and sends appointment reminders through email. Users can have complete control over their business and experience better efficiency and profitability with this software that offers a quotation-based pricing strategy. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $117.0.
  • Free Trial Not Available
  • R.O. Writer Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    82%
  • Momentum
    62%
  • Popularity
    79%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    79%
  • Momentum
    63%
  • Popularity
    74%

Features

Total Features
12 Features
12 Features
Common Features for All
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Tracking Track status of service for each customer and also update them with same.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
    Multi-Location Helps to manage business affairs across multiple sales channel
    Report Generation Gathers data and generates reports as PDF file.
    Sales Tracking Helps to track sales systematically
    Service history tracking Keeps a record of the history of services performed on assets
    Third-party Integration Offers synchronization with third-party applications
    VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
    Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
    Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.
  • + 9 More - Show Less
    • Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Tracking Track status of service for each customer and also update them with same.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well
      Multi-Location Helps to manage business affairs across multiple sales channel
      Report Generation Gathers data and generates reports as PDF file.
      Sales Tracking Helps to track sales systematically
      Service history tracking Keeps a record of the history of services performed on assets
      Third-party Integration Offers synchronization with third-party applications
      VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
      Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard
      Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.8/5 102 user ratings
    3.7/5 97 user ratings
    Ratings Distribution
    • Excellent

      85.2%
    • Very Good

      13.4%
    • Average

      1.4%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      53.6%
    • Very Good

      12.4%
    • Average

      5.2%
    • Poor

      5.2%
    • Terrible

      23.7%
    Review Summary

    Shop-Ware is generally well-received by its users, earning praise for its user-friendliness, customization options, and comprehensive features. Many users appreciate its intuitive interface and the ability to personalize their online store to match their brand identity. The platform's reporting and analytics capabilities are also seen as helpful in tracking sales performance and customer behavior. However, some users have reported occasional technical difficulties, and integration with third-party applications could be improved. Overall, Shop-Ware is considered a reliable and feature-rich platform for businesses seeking an e-commerce solution.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $117.0.
    • Free Trial Not Available
    • R.O. Writer Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Mobile/Diag $117.00 $117.00 per month

    Startup $207.00 $207.00 per month

    Journey $317.00 $317.00 per month

    Master $427.00 $427.00 per month

    R.O. Writer Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 3 More
    Mobile Manager
    + 2 More
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Located in: Houston, Texas
    Contact Details

    Not available

    https://www.shop-ware.com/

    Not available

    https://www.rowriter.com/

    Social Media Handles

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