Home/Auto Repair Software/Shop-Ware vs Direct-ShopUpdated on: April 19, 2024

Compare Shop-Ware vs Direct-Shop

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Overview

Summary

Shop-Ware is a cloud-based auto shop management solution, which flaunts customer management, staff management, parts management, bookkeeping and workflow handling. This software is designed to offer access to multiple staff members. It helps the user to track open jobs and manages workflows by assigning individual responsibilities and connecting employees. The jobs can also be transferred to other team members with real-time notifications being sent to avoid any sort of deadlines. In addition to that, this software also provides time clock and messaging highlight to manage all the employees within the workshop. This software also comes with a centralized communication gateway that empowers users to interact directly with their customers. Other attractive features offered by Shop-ware include repair order tracking, business intelligence, dynamic searching, editing capabilities and a task manager. Staff members are also permitted to share repair order details, notes and guidance via the portal which also supports with history tracking. ..show more

Direct Shop is a store management tool offered by Identifix organization to facilitate easy management of auto repairs shops by everyone. It streamlines shop management for both large and small enterprises, allowing them to operate more effectively and economically. Direct Shop online car repair software streamlines administration and equips you with the resources you need to run your business more effectively and profitably. The software improves store operations and customer happiness by managing essential procedures more effectively. It offers a simplified collection of tools for client administration, estimating, billing, and reporting for small and mid-sized repair companies. Direct Shop's solution is cloud-based and has a modern interface and feel, making it very simple to set up and use on any device. Streamlined client verification, fast service packages and quote creation, convenient store inventory scans and component purchasing, one-click access to factory-recommended regular maintenance, stock management, revenues and profitability reports, end-of-day checkout systems, and more are some of the key features of Direct Shop. ..show more

Features

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Tracking Track status of service for each customer and also update them with same.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well

Multi-Location Helps to manage business affairs across multiple sales channel

Report Generation Gathers data and generates reports as PDF file.

Sales Tracking Helps to track sales systematically

Service history tracking Keeps a record of the history of services performed on assets

Third-party Integration Offers synchronization with third-party applications

VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.

Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard

Voice Operation Operate the auto repair/garage software using voice commands to facilitate hands-free usage.

Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California

Roseville, Minnesota / +1 800 745 9649

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Mobile/Diag
$117 /Month

For mobile diagnosticians and solo operators who perform specialized services.
$117/month billed annualy

Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-ons:

  • Contract - 12 month contract required
  • Number of Users - 1 user; $5/add’l user
  • MOTOR estimator - $50/mo
  • GP Optimizer - $75/mo
  • Maintenance Builder - $25/mo
  • OE Specs - $25/mo
  • QBO - $25/mo
  • Native Parts Catalog - $75/mo
  • Scan Tool Integration - $50/mo
  • Analytics - $150/mo
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
Startup
$207 /Month

For new shops and smaller shops on a budget.

$207/month billed annualy.

Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-On

  • Contract - no contract require
  • Number of Users - Unlimites users
  • MOTOR estimator
  • GP Optimizer
  • Maintenance Builder - $25/mo
  • OE Specs - $25/mo
  • QBO - $25/mo
  • Native Parts Catalog - $75/mo
  • Scan Tool Integration - $50/mo
  • Analytics - $150/mo
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
Journey
$317 /Month

For high performing shops seeking maximum efficiency.
$317/mo Billed Annually
Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-On

  • Contract - no contract require
  • Number of Users - Unlimites users
  • MOTOR estimator
  • GP Optimizer
  • Maintenance Builder
  • OE Specs
  • QBO
  • Native Parts Catalog
  • Scan Tool Integration - $50/mo
  • Analytics - $150/mo
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
Master
$427 /Month

For advanced operators working on the business, not in the business.
$427/mo Billed Annually

Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-On

  • Contract - no contract require
  • Number of Users - Unlimites users
  • MOTOR estimator
  • GP Optimizer
  • Maintenance Builder
  • OE Specs
  • QBO
  • Native Parts Catalog
  • Scan Tool Integration
  • Analytics
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
View Price Page
Direct-Shop
Custom

Features

  • Improve productivity with increased automation
  • Increase profitability with better tracking and reporting
  • Position yourself for growth
  • Faster deployment
  • Hassle-free technology
  • Scale up or down with your business
View Price Page

SCREENSHOTS

Shop-Ware Screenshots
View 4 screenshot(s)
Direct-Shop Screenshots

ALTERNATIVES

Top alternatives to Shop-Ware

Fullbay
Fullbay
AutoLeap
AutoLeap
Shop Boss Pro
Shop Boss Pro
RepairShopr
RepairShopr
Alldata
Alldata

Top alternatives to Direct-Shop

Your Store Locator
Your Store Locator
AWS Direct Connect
AWS Direct Connect
Fullbay
Fullbay
AutoLeap
AutoLeap
Shop-Ware
Shop-Ware