Home/Call Center Software/Sharpen vs Clarity Hotel ManagerUpdated on: April 19, 2024

Compare Sharpen vs Clarity Hotel Manager

80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Sharpen is a contact centre management platform that enables companies to create perfect customer experiences. The platform can be used to coach and develop agents and provide them with the needed autonomy and tools, so they can work at their best level. Further, companies can provide their agents with complete customer information that helps to make better decisions. Thus making every customer touchpoint more personal. Sharpen allows users to plan and implement interactions and workflows with their business partners who share the same goals, which also improves the chances of overall success. The platform lets users streamline their processes, cut overhead costs and eliminate on-premises hardware expenses. It also offers custom reports to individual companies containing detailed insights that help them to take the right actions and make informed decisions. Thus improving the overall experiences of both agents and customers. Furthermore, Sharpen is a HIPAA, ISO27001 and SOC 2 Type II compliant platform through which it offers exceptional data security and privacy to individual users. ..show more

Clarity Hotel Manager is a well-proven software system that is backed up by outstanding support. Comprehensive Bookings, including Groups and Online integration. Comprehensive Inventory management, including Online publishing. Comprehensive Security through user restriction/permissions. Multiple property integration with Clarity Central Manager. And eliminates the capital expense and reduces IT costs with Cloud Hosting option. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Indiana, United States

Enderby, England

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Sharpen Voice
$5

Plan Features

  • Administrator Configuration
  • Financially Backed SLA’s
  • Support: Customer Care
  • Client Experience - Additional Charge
  • Telco - Additional Charge

Sharpen Connect
$15

Plan Features

  • Cloud-Native Platform
  • Security & Compliance
  • Administrator Configuration
  • Unified Communications
  • Financially Backed SLA’s
  • Development Tools
  • Support: Customer Care
  • Client Experience - Additional Charge
  • Telco - Additional Charg e
Sharpen Empower
$109

$109 Based on a 2-year annual contract

Plan Features

  • Cloud-Native Platform
  • Security & Compliance
  • Administrator Configuration
  • Unified Communications
  • Financially Backed SLA’s
  • Development Tools
  • Support: Customer Care
  • Client Experience - Additional Charge
  • Integrations
  • Analytics & Insights
  • Omni-Channel
  • Agent Desktop
  • Supervisor Interface
  • ACD
  • Sharpen Logic: IVR/IVA
  • Sharpen University: WFO/QA
  • Survey
  • Sharpen Tables
  • Actions: Automated Robotic Processes
  • Cadence: Outbound Campaign Manager - Additional Charge
  • Telco - Additional Charge
View Price Page
Clarity Hotel Manager
Custom

Features

  • Comprehensive Bookings, including Groups and Online integration
  • Comprehensive Inventory management, including Online publishing
  • Comprehensive Guest management and detailed history
  • Automated Guest confirmation and follow-up
  • Flexible Rate/Yield management
  • Comprehensive and flexible Packages and Promotions
  • Extensive Financial, Analytics and Statistical reporting/graphing
  • Includes Budgets and Debtors management
  • Options for Strata Title/Owners accounting
  • Multiple property integration with Clarity Central Manager
  • Flexible configuration to suit varying business types
  • Comprehensive Security through user restriction/permissions
  • Integrates with every other relevant system
  • Reliable and scalable database architecture
  • Fast, browser-based technology
  • Cloud or On-Premise hosting
  • 24/7 support
View Price Page

SCREENSHOTS

Sharpen Screenshots
View 12 screenshot(s)
Clarity Hotel Manager Screenshots

ALTERNATIVES

Top alternatives to Sharpen

Clarity Hotel Manager
Clarity Hotel Manager
TalkDesk
TalkDesk
CloudTalk
CloudTalk
Nextiva
Nextiva
CallHippo
CallHippo

Top alternatives to Clarity Hotel Manager

Cloudbeds
Cloudbeds
eZee Absolute
eZee Absolute
SevenRooms
SevenRooms
Hotelogix
Hotelogix
innRoad
innRoad