Home/Field Service Management Software/ServiceTitan vs SuccesswareUpdated on: January 31, 2023

Compare ServiceTitan vs Successware

95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. ..show more

Successware is a business management programme that assists electrical, plumbing, HVAC, and roofing contractors with scheduling, accounting, sales, marketing, and other tasks. Customer data such as address, phone number, equipment age and condition, membership status, and repair history can be collected using the customer relationship management (CRM) module. It enables supervisors to dispatch technicians across jobs based on their projected arrival time and to send real-time updates to them regarding new assignments and scheduling modifications. Employees can use Successware to find sales opportunities, calculate job pricing, build marketing campaigns, and send customer maintenance reminders. The software enables businesses to accept payments via a variety of methods, including credit cards and ACH transfers. ADP, Intuit QuickBooks Payroll, OnPoint, Podium, Customer Lobby, Dropbox, PulseM, ReviewBuzz, and other third-party programmes can all be integrated with Successware. Inventory management, reporting, data import/export, reputation management, callback tracking, invoicing, performance tracking, billing, and document storage are some of the other features of Successware. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Glendale, California / (855) 899-0970

Columbia, Maryland / +1 888-272-8009

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
Custom

Get started with the must-have tools for your business.

Features:

  • Dispatching
  • Scheduling
  • Call Booking
  • Invoicing
  • Pricebook
Essentials
Custom

Streamline your operations with industry-leading features.

Features:

  • Dispatching
  • Scheduling
  • Call Booking
  • Invoicing
  • Pricebook
  • Mobile Estimates
  • Advanced Reporting
The Works
Custom

Accelerate your growth with the full ServiceTitan suite.

Features:

  • Dispatching
  • Scheduling
  • Call Booking
  • Invoicing
  • Pricebook
  • Mobile Estimates
  • Advanced Reporting
  • Payroll Management
  • Commission Tracking
  • Customizable Memberships
View Price Page
Successware
Custom

Features

  • Field Reporting
  • Integrated Sales Tools
  • Call Taking
  • Call Handling
  • Callback Tracking
  • CRM
View Price Page

SCREENSHOTS

ServiceTitan Screenshots
View 0 screenshot(s)
Successware Screenshots
View 0 screenshot(s)

INTEGRATIONS

  • ReviewBuzz
  • Quickbooks
  • QuickBooks Payroll

ALTERNATIVES

Top alternatives to ServiceTitan

Successware
Successware
Quickbooks
Quickbooks
Salesforce
Salesforce
Housecall Pro
Housecall Pro
Service Fusion
Service Fusion

Top alternatives to Successware

ServiceTitan
ServiceTitan
Jobber
Jobber
FieldPulse
FieldPulse
Housecall Pro
Housecall Pro
ServiceM8
ServiceM8