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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceTitan logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartServ logo
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Overview

Description ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceTitan Offers Custom plan.
  • Free Trial Not Available
  • SmartServ Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    63%
  • Popularity
    92%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    69%
  • Momentum
    60%
  • Popularity
    80%
SaaSworthy Awards # 3 Most Worthy # 5 Most Popular
Not Available

Features

Total Features
10 Features
9 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.5/5 469 user ratings
    4.6/5 58 user ratings
    Ratings Distribution
    • Excellent

      70.5%
    • Very Good

      19.6%
    • Average

      2.5%
    • Poor

      1.7%
    • Terrible

      5.8%
    • Excellent

      67.6%
    • Very Good

      23.5%
    • Average

      7.4%
    • Poor

      0%
    • Terrible

      1.5%
    Review Summary

    ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • ServiceTitan Offers Custom plan.
    • Free Trial Not Available
    • SmartServ Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Custom

    Essentials Custom

    The Works Custom

    SmartServ Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Glendale, California Located in: Seattle, Washington
    Contact Details

    (855) 899-0970

    https://www.servicetitan.com/

    +1 206-826-9074

    https://www.smartserv.io/

    Social Media Handles

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