Home/Field Service Management Software/ServiceTitan vs RW3 SmartCallUpdated on: March 28, 2024

Compare ServiceTitan vs RW3 SmartCall

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. ..show more

RW3 SmartCall is a retail execution and field sense management tool that provides its users with effective reporting solutions. It is integrated with a data-based MarketCheck application that enables field reps to carry out track distribution and retail audits at the store level. Both the apps have an ability to pull in POS and the relevant data, thus allowing users to generate tasks, questions and assignments for the field reps to conduct and follow. SmartCall offers retail activity optimization and guided selling functionalities to ensure a workforce with proper route guidance. The application comes with intuitive KPI scoreboards and visual analytics, which offer insights for the managers and field members, helping them to make informed decisions. RW3’s apps are totally customizable as per the needs of the users, and one can implement and roll out their turnkey applications within a few weeks. The applications come with a live customer support and have a dedicated team for account management that resolves issues and software errors instantly. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Glendale, California / (855) 899-0970

Austin, TX

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
Custom

Get started with the must-have tools for your business.

Features:

  • Dispatching
  • Scheduling
  • Call Booking
  • Invoicing
  • Pricebook
Essentials
Custom

Streamline your operations with industry-leading features.

Features:

  • Dispatching
  • Scheduling
  • Call Booking
  • Invoicing
  • Pricebook
  • Mobile Estimates
  • Advanced Reporting
The Works
Custom

Accelerate your growth with the full ServiceTitan suite.

Features:

  • Dispatching
  • Scheduling
  • Call Booking
  • Invoicing
  • Pricebook
  • Mobile Estimates
  • Advanced Reporting
  • Payroll Management
  • Commission Tracking
  • Customizable Memberships
View Price Page
RW3 SmartCall
Custom

Features

  • Retail Audit Application
  • POS Data Integration
  • Field Sales Application
  • Dashboards and Analytics
  • Turnkey Applications
  • Local Customer Support
View Price Page

SCREENSHOTS

ServiceTitan Screenshots
RW3 SmartCall Screenshots

INTEGRATIONS

  • ReviewBuzz
  • Quickbooks
    NA

ALTERNATIVES

Top alternatives to ServiceTitan

BuildOps
BuildOps
Successware
Successware
Salesforce
Salesforce
Service Fusion
Service Fusion
FieldEdge
FieldEdge

Top alternatives to RW3 SmartCall

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8