ServiceTitan vs FieldTitan Comparison

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceTitan

Field Service Management Software

4.5 469 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FieldTitan

Field Service Management Software

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Overview

Description	ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more	Fieldtitan is a field management tool that integrates and assists various business functions such as sales, field services, and business operations. It comes with a web portal and mobile app and includes features such as scheduling, CRM, timesheets, invoice and payment management, and analytics. Organizations can intelligently schedule the deployment of their field workforce while tracking their movements by leveraging the right information, equipment, and plan of action. This results in lowered costs and risk, while also improving the quality of reporting and invoicing. With Fieldtitan, users can understand how they can sell faster and on-the-go with the help of tablets and phones. And with predictive maintenance, organizations can leverage IoT technology to improve the lifecycle of assets, monitor their performance, and forecast possible breakdowns. Various industries where the tool can be used include Banking and Financial Services, Construction, E-commerce and Logistics, Landscaping, Telecommunication, and more. Read more
Pricing Options	Free Trial Not Available ServiceTitan Offers Custom plan.	Free Trial Available FieldTitan Offers Custom plan.
SW Score & Breakdown	97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 97% Momentum 63% Popularity 92%	74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
SaaSworthy Awards	# 3 Most Worthy # 5 Most Popular	Not Available

Features

Total Features	10 Features	11 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 7 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.5/5 469 user ratings	Not Available
Ratings Distribution	Excellent 70.5% Very Good 19.6% Average 2.5% Poor 1.7% Terrible 5.8%	Not Available
Review Summary	ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance.	Not Available
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Pricing

Pricing Options	Free Trial Not Available ServiceTitan Offers Custom plan.	Free Trial Available FieldTitan Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Custom Essentials Custom The Works Custom	FieldTitan Custom
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Alternatives

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	View All ServiceTitan Alternatives	View All FieldTitan Alternatives