Home/Field Service Management Software/ServiceMax vs ZuperUpdated on: March 29, 2024

Compare ServiceMax vs Zuper

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. ..show more

Zuper is an intuitive field service management platform that helps companies to enhance their field service delivery besides improving customer experience in real-time. It also helps admins to collaborate seamlessly with their on-field teams anytime from anywhere. The platform offers a best-in-class multichannel booking experience to make it easy for customers. It enables teams to browse, select and book products in just three steps. With Zuper, users can manage their operations and workforce efficiently from anywhere. It helps them to appoint the right person at the right place and access the right information at the right time. The platform even helps companies to maintain compliance by creating a safe environment for the field service management team, their customers and the community. Zuper helps users to get real-time insights into their important KPIs. The solution makes it easier for users to optimize their operations by making data-driven decisions and actions. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California / +1 800 756 4960

Seattle, WA / 097903 95998

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

ServiceMax
Custom

Features

  • Field Service Management Software
  • Mobile Field Service Management
  • Schedule & Dispatch
  • Work Order Management
  • Installed Base
  • Entitlements
  • IoT & Preventive Maintenance
  • Parts & Returns Management
  • Metrics, Reporting & Dashboards
  • Asset Service Management Software
  • Mobile Asset Service Management
  • Complex Jobs Planning
  • Contractor Management
  • Zinc Real-Time Communication
  • Platform Technology
View Price Page
Zuper
Custom

Features

  • Work Order Management
  • Field Service Scheduling
  • Intelligent Dispatching
  • Intelligent Location Services
  • Timesheet Management
  • Apps & Integrations
  • Estimates
  • Invoicing
  • Website Builder
  • Mobile Application
  • Modern Booking Experience
  • SEO Management
  • Cart Abandonment Analysis
  • Gift Cards
  • Loyalty Programs
  • Personalized Marketing
  • Contract Management
  • Analytics & Reporting
View Price Page

SCREENSHOTS

ServiceMax Screenshots
View 2 screenshot(s)
Zuper Screenshots
View 11 screenshot(s)

INTEGRATIONS

  • Quickbooks
  • Salesforce
  • Oracle EBS Financials
  • Jira
  • Freshdesk
  • Dropbox Business
  • Microsoft Teams
  • Slack
  • BigCommerce
  • Jotform
  • Twilio Flex
  • SurveyMonkey
  • Quickbooks
  • Salesforce
  • Zendesk Support
  • Shopify
  • Concur Expense

ALTERNATIVES

Top alternatives to ServiceMax

Salesforce
Salesforce
ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse

Top alternatives to Zuper

Jobber
Jobber
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8