Home/Field Service Management Software/ServiceM8 vs OctopusProUpdated on: April 19, 2024

Compare ServiceM8 vs OctopusPro

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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Service M8 is a smart job management software for services and trades that is ideal for freelancers, individuals, small and medium sized businesses. With the foundation of ServiceM8, businesses can create professional invoices within moments and clear their payments faster than before. With their management system, the owners can abridge and rationalize their business undertakings, take control over the working scenario and act smarter since the first call with any client. In addition, they can make the completion of their jobs more efficient and get done with invoicing and payments within zero aggravation. With the features of built-in checklists, the owners stay updated throughout the day. The enterprises can easily hire the right person for the right job with the right qualifications at the right time. With their schedule and bookings attribute, the clients can access the schedule of their jobs anywhere and receive set automatic alarms regarding their upcoming bookings. On an average basis, using ServiceM8, the corporations can complete 30% more work in the first three months than they did in the past. They charge no hidden fees and provide all their services at just 9 dollars/month. Along with it, they also offer a 14-day free trial. ..show more

OctopusPro is a management platform for field service through which users can easily manage their mobile workforce. Users can take control of their teams, use the tool for any mobile service industry, or even manage client assets that they are accountable for. Businesses that can use the tool include gardening, mowing, locksmiths, pool care, plumbing, car detailing, security, painting, and even real estate agents and builders. With the Lead Management tool, businesses can capture digital leads and boost conversion rates with features such as lead filtering, qualification, distribution, nurturing, automation and reporting. And with advanced Fleet and Workforce Management, managers can overlook the bookings and invoices of their mobile workforce right through the app. Other handy tools on the platform include Booking and Scheduling Management, Invoicing and Quoting, Live Reporting of advanced sales, payment, customer and contractor reports, Integrated Accounting, Built-In CRM & Complaint Management, self-service features for customers. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Northern Territory, Australia

Sydney, Australia / +61 2 8880 7845

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Lite
$9 /Month

Features

  • Jobs per month - 15
  • SMS's per month - 15
  • SMS Overage - 10c per SMS
  • Staff/Users - Unlimited
  • Storage - Unlimited
  • Email & Chat Support - 24/7

Included features

  • Job Management
  • Staff Scheduling
  • Quoting & Invoicing
  • Credit Card Payments
  • Online Bookings
  • Accounting Integrations
  • Reporting
  • Automation
Starter
$29 /Month

Features

  • Jobs per month - 50
  • SMS's per month - 50
  • Sms Overage - 10c per SMS
  • Staff/user - Unlimited
  • Storage - Unlimited
  • Email & Chat support - 24/7

Included features

  • Job Management
  • Staff Scheduling
  • Quoting & Invoicing
  • Credit Card Payments
  • Online Booking
  • Accounting Integrations
  • Reporting
  • Automation
  • Recurring Jobs
  • Progress Invoicing
Growing
$79 /Month

Features

  • Jobs per month - 150
  • SMS's per month - 150
  • Sms Overage - 10c per SMS
  • Staff/user - Unlimited
  • Storage - Unlimited
  • Email & Chat support - 24/7

Included features

  • Job Management
  • Staff Scheduling
  • Quoting & Invoicing
  • Credit Card Payments
  • Online Booking
  • Accounting Integrations
  • Reporting
  • Automation
  • Recurring Jobs
  • Progress Invoicing
  • Asset Management
  • Electronic Forms
  • Inbox
Premium
$149 /Month

Features

  • Jobs per month - 500
  • SMS's per month - 500
  • Sms Overage - 10c per SMS
  • Staff/user - Unlimited
  • Storage - Unlimited
  • Email & Chat support - 24/7

Included features

  • Job Management
  • Staff Scheduling
  • Quoting & Invoicing
  • Credit Card Payments
  • Online Booking
  • Accounting Integrations
  • Reporting
  • Automation
  • Recurring Jobs
  • Progress Invoicing
  • Asset Management
  • Electronic Forms
  • Inbox
  • Job Profitability
  • Margin Billing
  • Knowledge
Premium Plus
$349 /Month

Features

  • Jobs per month - 1500+
  • SMS's per month - 1500+
  • Sms Overage - 10c per SMS
  • Jobs overage - 20c per job
  • Staff/user - Unlimited
  • Storage - Unlimited
  • Email & Chat support - 24/7

Included features

  • Job Management
  • Staff Scheduling
  • Quoting & Invoicing
  • Credit Card Payments
  • Online Bookings
  • Accounting Integrations
  • Reporting
  • Automation
  • Recurring Jobs
  • Progress Invoicing
  • Asset Management
  • Electronic Forms
  • Inbox
  • Job Profitability
  • Margin Billing
  • Knowledge
View Price Page
Starter
$12 /Month

For owner-operators

Features

  • 2 Users
  • 1 Admin
  • 1 Field Worker
  • QuickBooks Integration and Xero Integration : $10 extra per Month

All the Plans includes these Features

  • Unlimited Bookings
  • Billing and Invoicing
  • Lead Management
  • Client Inquiries Widget
  • Estimate and Quote Management
  • Appointment Scheduling
  • Dispatch Management
  • Job Management
  • Project Management
  • GPS Routing
  • Field Worker Management
  • Field Worker App and Push Notifications
  • Field Worker / Contractor Database
  • Time Tracking
  • Inventory Control
  • Google Calendar Integration
  • Automated Emails
  • Automated Pricing
  • Collect Payments
  • Automated Invoices
  • Built-In CRM
  • Customer Database
  • Data Import / Export
  • Feedback Management and Reviews
  • Manage Notes & Attachments
  • User Permissions
  • Live Reporting and Expense Tracking
  • Client Booking Reminders
  • On My Way Notifications
  • Field Worker Job Notifications and Alerts
  • Electronic Signature
  • Live Updates
  • Mobile Access
  • Service History Tracking
  • Send SMS's
  • Click-to-Dial
  • Send Emails
  • Work Orders
  • Accounting Sync and Xero Integration
  • Customer Portal
  • Timesheets
  • Forms and Checklists
  • Vehicle Tracking
  • OctopusPro Payments : Free

Additional Fees

  • SMS and Calls : Twilio fees apply
  • Emails sent through the system : $0.0025 per email ($2.5 per 1000 emails)
  • Link custom domain to Customer Portal : $200 per year
  • Support over phone/Skype : $125 per Hour
  • Premium Support Package : $1000 per 10 Hour
Established
$6 /User/Month

$5 per Field Worker per Month ($50 per Admin per Month) billed Annually

$6 per Field Worker per Month ($60 per Admin per Month) billed Monthly

For established teams

Features

  • Users : Unlimited
  • QuickBooks and Xero Integration
  • Includes features of All Plan
  • Includes features of Additional Fees
Corporate
Custom

For large teams

Features

  • Users : Unlimited
  • QuickBooks and Xero Integration
  • Branded Customer-Facing App
  • Includes features of All Plan
  • Includes features of Additional Fees

Contact the vendor to get the latest pricing detail.

View Price Page

SCREENSHOTS

ServiceM8 Screenshots
View 5 screenshot(s)
OctopusPro Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • Deputy
  • Quickbooks
  • Workato
  • Zapier
  • MailChimp
  • Xero
  • Google Analytics
  • Quickbooks
  • MailChimp
  • Xero

ALTERNATIVES

Top alternatives to ServiceM8

Fergus
Fergus
simPRO
simPRO
Jobber
Jobber
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro

Top alternatives to OctopusPro

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8