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Overview

Description ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more Cobot is a management software that is appropriate for co-working spaces, flexible workplaces, commercial hubs, and others. This software is best for small creative spaces or multi-location hubs. One can use a single white-labeled platform and take care of all the administrative tasks successfully. Cobot streamlines the billing, manages the bookings and performs other related functions in an organized manner. The software offers multiple location support, and users do not have to spend much time on sales, billing, lease agreements, contracts, and space occupancy. Users can come across seamless brand experience and customize the colors, control the voice behind emails, design signup pages, and use unique domains too. One can use the CRM, communication tools, accounting software, printer setup, security systems, and integrate these with Cobot. Some of the popular integrations include Slack, Kisi, Xero, Mailchimp, Google Calendar, custom integrations, etc., which allow one to perform the setup smoothly. The software removes all hassles relating to payments and bookings and manages multiple spaces efficiently. Besides, it also controls member access and pricing with ease. Cobot eliminates messy spreadsheets, prevents wastage of time, and helps to get more organized with all the essential tools required for a workspace. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 325 user ratings
4.4/5 8 user ratings
Ratings Distribution
  • Excellent

    49.8%
  • Very Good

    36%
  • Average

    11.1%
  • Poor

    1.2%
  • Terrible

    1.8%
  • Excellent

    37.5%
  • Very Good

    62.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

ServiceChannel Custom

Simple $30.00 $30.00 per month

Basic $65.00 $65.00 per month

Standard $115.00 $115.00 per month

Plus $215.00 $215.00 per month

Pro $415.00 $415.00 per month

Enterprise Custom

 
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Vendor information

Company Details Located in: Pleasanton, California Located in: Berlin, Germany Founded in: 2010
Contact Details

1-800-508-6695

https://servicechannel.com/

Not available

https://www.cobot.me/

Social Media Handles

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