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Overview

Description ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more ADDA ERP is a society management software that enables its users to connect with their neighbors. The software allows its users to associate the opinion of the community members on several vital matters. It also helps to put up important updates on notice boards through the threaded conversation forum. Users can share several pictures and videos with their neighbors through the software in order to preserve memories of various community events. The software is also beneficial for the apartment association as it provides with powerful options to set up common facilities online booking while also configuring the booking parameters. It helps associations to increase revenue and streamline processes by avoiding ad-hoc booking requests. The document management of the software provides its users with central storage space for all the resident, property and association related documents. ADDA ERP provides its users with pre-configured formulae and automated invoicing for calculating dues. The software offers the residents various choices for making payments through its integrated payment gateways. Read more
Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Not Available
  • ADDA ERP Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.3/5 325 user ratings
4.9/5 4 user ratings
Ratings Distribution
  • Excellent

    49.8%
  • Very Good

    36%
  • Average

    11.1%
  • Poor

    1.2%
  • Terrible

    1.8%
  • Excellent

    88.9%
  • Very Good

    11.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued.

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Pricing

Pricing Options
  • Free Trial Not Available
  • ServiceChannel Offers Custom plan.
  • Free Trial Not Available
  • ADDA ERP Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

ServiceChannel Custom

Starter Custom

Essential Custom

Standard Custom

Advanced Custom

 
View Detailed Pricing
View Detailed Pricing

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Vendor information

Company Details Located in: Pleasanton, California Located in: Newark, New Jersey
Contact Details

1-800-508-6695

https://servicechannel.com/

022 4890 5764

https://adda.io/association/erpfeatures

Social Media Handles

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