Home/Field Service Management Software/Service Fusion vs ServiceMaxUpdated on: April 20, 2024

Compare Service Fusion vs ServiceMax

95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Start Free Trial

Start Free Trial

ADD PRODUCT
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Start Free Trial

Start Free Trial

Overview

Summary

Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. ..show more

ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Suite, Texas

Pleasanton, California / +1 800 756 4960

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$125 /Month

Unlimited user.

Features

  • Customer Management
  • Estimates & Jobs
  • Scheduling & Dispatching
  • QuickBooks Integration
  • Invoicing
  • Payment Processing
  • Project Management
  • Reporting
  • Text Messaging Alerts
  • Estimate Optionit setup

Plus
$186 /Month

Unlimited user.

Features

  • Customer Management
  • Estimate & Jobs
  • Scheduling & Dispatching
  • QuickBooks Integration
  • Invoicing
  • Payment Processing
  • Project Management
  • Reporting
  • Text Messaging Alerts
  • Estimate Options
  • Job Photo Uploads
  • Inventory Management
  • Job Costing
  • Integrated Voice & Text
PRO
$339 /Month

Unlimited user.

Features

  • Plus features, plus
  • Customer Management
  • Estimate & Jobs
  • Scheduling & Dispatching
  • QuickBooks Integration
  • Invoicing
  • Payment Processing
  • Project Management
  • Reporting
  • Text Messaging Alerts
  • Estimate Options
  • Job Photo Uploads
  • Inventory Management
  • Job Costing
  • Integrated Voice & Text
  • Open API Integration
  • Custom Documents
  • eSign Documents
  • Customer Web Portal
  • Progress Billing & Recurring Invoicing
View Price Page
ServiceMax
Custom

Features

  • Field Service Management Software
  • Mobile Field Service Management
  • Schedule & Dispatch
  • Work Order Management
  • Installed Base
  • Entitlements
  • IoT & Preventive Maintenance
  • Parts & Returns Management
  • Metrics, Reporting & Dashboards
  • Asset Service Management Software
  • Mobile Asset Service Management
  • Complex Jobs Planning
  • Contractor Management
  • Zinc Real-Time Communication
  • Platform Technology
View Price Page

SCREENSHOTS

Service Fusion Screenshots
View 1 screenshot(s)
ServiceMax Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Quickbooks
  • Quickbooks
  • Salesforce
  • Oracle EBS Financials
  • Jira

ALTERNATIVES

Top alternatives to Service Fusion

Jobber
Jobber
Housecall Pro
Housecall Pro
ServiceTitan
ServiceTitan
FieldPulse
FieldPulse
ServiceM8
ServiceM8

Top alternatives to ServiceMax

Salesforce
Salesforce
ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse