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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. Read more FieldEdge is a smart field service management software that is designed to reduce the workload of businesses by facilitating easy generation of invoices, management of inventory, and optimizing of routes. With FieldEdge, you can acquire important insight on your business’ status, follow your technicians and keep track of their improvement via the dynamic dispatch database. You can also schedule your routines and process bills to receive faster pay-ins. For the owners, the company provides the following benefits: The clients can unearth their company’s hard-working and dedicated contributors by observing the staff’s actions. With FieldEdge’s modified platforms, the owners can effortlessly match their revenues with the expense and study their potential growth. For the Technicians, the brand provides full-time access to a customer’s complete data, allowing your company to access all details of various customers; their billing history, business with you, etc. They can easily collect payments, clear the invoices faster and increase sales with the customizable bill book, receipts book, ledgers, etc. From the office’s point of view, FieldEdge helps create an easy and personalized schedule and dispatch and view all technicians on one particular screen. With the feature of QuickBooks, enterprises can automatically sync different fields of their offices and analyze each corner of work. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $125.0.
  • Free Trial Not Available
  • FieldEdge Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    84%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    86%
  • Momentum
    67%
  • Popularity
    84%
SaaSworthy Awards # 8 Most Searched # 8 Fastest Growing # 10 Most Popular

Features

Total Features
9 Features
7 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.4/5 123 user ratings
    4.3/5 141 user ratings
    Ratings Distribution
    • Excellent

      61.8%
    • Very Good

      26.1%
    • Average

      5.3%
    • Poor

      3.4%
    • Terrible

      3.4%
    • Excellent

      62.2%
    • Very Good

      21.4%
    • Average

      7.8%
    • Poor

      3.5%
    • Terrible

      5.1%
    Review Summary

    Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.

    Users generally agree that FieldEdge is a user-friendly and comprehensive field service management software. Its key strengths lie in its scheduling capabilities, robust reporting and analytics, customer relationship management (CRM) features, and the ability to manage work orders and invoices seamlessly. Many users appreciate its mobile app and integration options, which allow for improved field technician productivity and overall efficiency. However, some users have mentioned that the software can be complex to set up and requires comprehensive training for users to fully utilize its features.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $125.0.
    • Free Trial Not Available
    • FieldEdge Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $125.00 $125.00 per month

    Plus $186.00 $186.00 per month

    PRO $339.00 $339.00 per month

    FieldEdge Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GPS Fleet Tracking Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Suite, Texas Located in: Fort Myers, Florida
    Contact Details

    Not available

    https://www.servicefusion.com/

    888-614-0184

    https://fieldedge.com/

    Social Media Handles

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