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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Segment logo
Customer Data Platform (CDP)

4.6 800 user ratings

Start Free Trial

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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ETL Tools

4.6 244 user ratings

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Overview

Description Segment is a customer data analytics and management solution that helps you understands customer data from multiple sources. The application integrates with hundreds of other apps and collects data from these applications to a single platform. It also retrieves data from your websites and devices, such as mobile phones, tablets, browsers, smart watches, iBeacons, and televisions. Segment is designed explicitly for B2B service providers who need a powerful and easy-to-use analytics tool to understand better and manage their data. Segment makes it easy to capture data from each touchpoint and send it to each tool without having to learn, test, or implement a new API each time. This solution helps your organization easily integrate and manage scanning tools without having to open, close, or exit the system. As data analytics becomes a simpler process, Segment reduces the need for marketers to trust high-tech specialists to help them because they can now administer analytics tools. Read more Hevo Data is a no-code, bi-directional data pipeline platform specially built for modern ETL, ELT, and Reverse ETL Needs. It helps data teams streamline and automate org-wide data flows that result in a saving of ~10 hours of engineering time/week and 10x faster reporting, analytics, and decision making. The platform supports 100+ ready-to-use integrations across Databases, SaaS Applications, Cloud Storage, SDKs, and Streaming Services. Over 500 data-driven companies spread across 35+ countries trust Hevo for their data integration needs. Try Hevo today and get your fully managed data pipelines up and running in just a few minutes. Read more
Pricing Options
  • Free Trial Available
  • Starts at $120.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $149.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    100%
  • Momentum
    75%
  • Popularity
    92%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    60%
  • Popularity
    89%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.6/5 800 user ratings
4.6/5 244 user ratings
Ratings Distribution
  • Excellent

    65.1%
  • Very Good

    30%
  • Average

    4.5%
  • Poor

    0.1%
  • Terrible

    0.4%
  • Excellent

    62.7%
  • Very Good

    32.8%
  • Average

    2.5%
  • Poor

    0.8%
  • Terrible

    1.2%
Review Summary

Segment users appreciate its ability to collect customer data from multiple sources and create unified customer profiles. They find it user-friendly, with a clean and intuitive interface. The ability to integrate with other tools and applications is also praised. However, some users have reported issues with data accuracy and reliability, as well as occasional technical glitches. The pricing is considered reasonable for the value provided, but some users have expressed concerns about the lack of a free trial or freemium option. Overall, Segment is seen as a powerful and flexible customer data platform, but it may require some technical expertise to fully utilize its capabilities.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $120.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $149.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Team $120.00 $120.00 per month

Business Custom

Free Free

Starter $149.00 $179.00 per month

Business Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Segment screenshot: Choose your integration in Segment
+ 6 More
Transformation screenshot
+ 11 More
Videos
+ 1 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: San Francisco, CA - 94111 Located in: San Francisco, California Founded in: 2016
Contact Details

+1 415-603-6900

https://segment.com/

+1 415.800.3125

https://hevodata.com

Social Media Handles

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