Home/Compare/SeamlessDesk vs ClickDesk
Updated on: October 17, 2019

SeamlessDesk vs ClickDesk

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SeamlessDesk
(17 Ratings)
77%
ClickDesk
(73 Ratings)
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SeamlessDesk
(17 Ratings)
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ClickDesk
(73 Ratings)
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Overview

Summary

SeamlessDesk help desk software comes loaded with an array of suitable help desk features.One of the most attractive fact about this software is that it does not comes with high cost package plans for availing the features that best suit your business needs.Unrestricted access to all the essential help desk features is enjoyed by users. The software can streamline all your business customer support goals.The software also offers powerful inventory management tools. SeamlessDesk software features alerts or escalation, automated routing, community forums, contract / SLA management, incident management, knowledge base, known issue management, ticket management etc. ..read more

ClickDesk is both a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc. Users can also send proactive invitation using this live chat software. ClickDesk contains a few essential help desk features like it enjoys email integration and can track issues or tickets. It has social media integration where your customers can tweet you on your chat widget and enables you to reachout to your customers on other social networking sites. ..read more

Features

Alerts (Escalation)

Automated Routing

Community Forums

Contract (SLA Management)

Customizable Branding

Document Storage

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Macros (Templated Responses)

Multi-Channel Communication

Self Service Portal

Social Media Integration

Surveys & Feedback

Ticket Management

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States / (725) 696-1885

Sunnyvale, CA / 855-452-3375

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free Plan
Free

Features

  • 1 Agents

Access to all features as paid plans

3 Agents
$57 /Month

Unlimited access to all features and apps

Features

  • Up to 3 Agents
  • Email, Web and Social Portals
  • Knowledge Base
  • Third Party Apps
  • Inventory Management
  • Unlimited Regular Users
  • Unlimited Departments
6 Agents
$114 /Month

Unlimited access to all features and apps

Features

  • Up to 6 Agents
  • Email, Web and Social Portals
  • Knowledge Base
  • Third Party Apps
  • Inventory Management
  • Unlimited Regular Users
  • Unlimited Departments
9 Agents
$171 /Month

Unlimited access to all features and apps

Features

  • Up to 9 Agents
  • Email, Web and Social Portals
  • Knowledge Base
  • Third Party Apps
  • Inventory Management
  • Unlimited Regular Users
  • Unlimited Departments
12 Plus Agents
$228 /Month

Unlimited access to all features and apps

Features

  • Up to 12 Plus Agents
  • Email, Web and Social Portals
  • Knowledge Base
  • Third Party Apps
  • Inventory Management
  • Unlimited Regular Users
  • Unlimited Departments
View Price Page
Free
Free

Features

  • Free for 10 users
  • 30 chats
  • Handle 25 tickets
  • Audio calling
  • Localization of chat widget
  • Customize basic settings
Lite
$14.99 /User/Month

$9.99 per Month billed as 2 Years in Once

Features

  • Unlimited Chats
  • Widget Customization
  • Chat Transfer & Groups
  • 99.5% Uptime & SSL Security
Pro
$24.99 /User/Month

16.99 per Month billed as 2 Years in Once

Features

  • Chat Conferencing
  • CRM Integration and API
  • Video Chat
  • Post Chat Survey
  • Reports and History
  • 99.95 % Uptime & SSL Security
Enterprise
$39.99 /User/Month

26.99 per Month billed as 2 Years in Once

Features

  • Queuing
  • White Label
  • Unlimited Domains
  • Widget Custom CSS
  • Analytics
  • Dedicated Account Manager
Professional (Team Plan)
$44.99 /User/Month

29.99 per Month billed as 2 Years in Once

Features

  • 4 Agents
  • Unlimited Chats
  • 2 way Voice and Video
  • Chat transfer & groups
  • Basic Analytics
Growing Business (Team Plan)
$124.99 /User/Month

83.99 per Month billed as 2 Years in Once

Features

  • 8 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
Enterprise (Team Plan)
$349.99 /User/Month

233.99 per Month billed as 2 Years in Once

Features

  • 15 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • Agent Training & Phone Support
View Price Page

SCREENSHOTS

View 5 screenshot(s)
View 10 screenshot(s)

INTEGRATIONS

    NA
  • WordPress
  • Joomla
  • Wix
  • OpenCart
  • PrestaShop
  • Weebly
  • Zoho CRM
  • Magento
  • Salesforce
  • Infusionsoft by Keap
  • Zendesk Talk
  • Agile CRM
  • Freshbooks