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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ScreenMeet logo
Remote Access Software

4.6 10 user ratings

View Details

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.6 64,659 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Rescue logo
Remote Access Software

4.4 1,347 user ratings

View Details
Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.6 788 user ratings

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Overview

Description ScreenMeet cloud-based remote access software offers all possible remote support and remote control advantages. This software gives the best screen sharing experience using a personal computer, Mac system or mobile phones to multiple devices. Customer support provided by the technical team is excellent. It is compatible with multiple platforms. No extra software installation is necessary for remotely monitoring the other person’s screen as it can be done directly from the web browser. It features full video support, session recording, multi-monitor navigation, white label offering, password protection, remote control, session transfer, authorization control etc. Read more TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers. Read more Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. Read more Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Available
  • Free Trial Available
  • Starts at $108.25.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    74%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    64%
  • Popularity
    94%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    73%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    62%
  • Popularity
    75%
SaaSworthy Awards
Not Available
# 2 Most Worthy # 1 Fastest Growing
Not Available
# 4 Fastest Growing # 3 Most Searched

Features

Total Features
7 Features
8 Features
7 Features
8 Features
Common Features for All
    Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 4 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 5 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 4 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 10 user ratings
    4.6/5 64,659 user ratings
    4.4/5 1,347 user ratings
    4.6/5 788 user ratings
    Rating Distribution
    • Excellent

      60%
    • Very Good

      40%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      81.8%
    • Very Good

      9.2%
    • Average

      1.9%
    • Poor

      1%
    • Terrible

      6.1%
    • Excellent

      49.3%
    • Very Good

      38.8%
    • Average

      9.8%
    • Poor

      1.9%
    • Terrible

      0.1%
    • Excellent

      73%
    • Very Good

      21.4%
    • Average

      3.9%
    • Poor

      0.1%
    • Terrible

      1.5%
    User Sentiments
      Not Available

      Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

      Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

      Remote Access, Ease of Use, Unattended Access, Robust Features

      Connectivity Issues, Pricing, Mobile Support, Clunky UI

      Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

      Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

    Review Summary
    Not Available

    TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

    Overall, users appreciate LogMeIn Rescue for its remote access capabilities, ease of use, and quick setup. The software's ability to resolve issues promptly, its compatibility with various devices, and the option for unattended access are also praised. However, some users have faced occasional connection issues, limitations in file transfer functionality, and concerns about the pricing structure. Additionally, there have been reports of rare instances of slow response times or lags during remote sessions.

    Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Free Trial Available
    • Free Trial Available
    • Starts at $108.25.
    • Free Trial Available
    • Starts at $10.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Contact Center Others

    Contact Center with Remote Control Others

    Enterprise Others

    Single User Others

    Multi User Others

    Teams Others

    Rescue Remote Support $108.25 $108.25 per month

    Free Free

    Standard (Remote Support) $10.00 $12.00 per user / month

    Professional (Remote Support) $15.00 $18.00 per user / month

    Enterprise (Remote Support) $24.00 $28.00 per user / month

    Standard (Unattended Access) $10.00 $12.00 per user / month

    Professional (Unattended Access) $15.00 $18.00 per user / month

     
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    Screenshots & Videos

    Screenshots ScreenMeet Support Demo - ScreenMeet Support within SFDC
    + 1 More
    screenshots
    + 12 More
    Technician console Downloads
    + 6 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 3 More
    Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: United States Located in: Germany Founded in: 2005 Located in: Boston, Massachusetts Located in: Pleasanton, CA Founded in: 1996
    Contact Details

    Not available

    https://screenmeet.com/

    +49 7161 305898581

    https://www.teamviewer.com/en/products/teamviewer/

    Not available

    https://www.logmeinrescue.com/

    +1 (888) 900-9646

    https://www.zoho.com/assist/

    Social Media Handles

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