Home/CRM Software/Salesforce vs SparkPostUpdated on: March 29, 2024

Compare Salesforce vs SparkPost

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Salesforce
Salesforce CRM Software (9367 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM
Zoho CRM CRM Software (4237 Ratings)
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Salesforce

Salesforce

CRM Software (9367 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM

Zoho CRM

CRM Software (4237 Ratings)
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Overview

Summary

Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. ..show more

SparkPost is an online delivery platform developed to facilitate fast and secure delivery of marketing and transactional emails. It provides sophisticated emailing features and tools to its users that enable them to activate, engage, and retain their customers. SparkPost is an advanced software that offers a variety of features like SparkPost Signals, and data insights and predictively to improve customer engagement and help you send smarter emails. You can customize our emails with the pre-built flexible templates for personalizing each mail at an individual level. It also aims at improving your mail inbox placement with trustable email deliverability to make sure that your mails reach the right place at the right time. Users can leverage their analytics ability to know about the details of how good their emails are at effectively influencing their customers along with the insights to improve them in order to boost performance. Furthermore, it can be integrated with many apps, products, and websites to increase engagement, retention and increment of customer base. They offer a free trial version to try out the platform along with a wide range of premium plans to choose from inorder to fit every need. ..show more

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California / +1 800-667-6389

Columbia, MD / +1 877-887-3031

Pleasanton, California - 94588 / +1 877-834-4428

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter Suite
$25 /User/Month

Billed Yearly

The simple CRM suite with marketing, sales, and service.

Features

  • Simplified Setup & Onboarding
  • Lead, Account, Contact & Opportunity Management
  • Email Integration & Automated Activity Capture
Professional
$80 /User/Month

Billed Yearly

The CRM for sales.

Features

  • Forecast Management
  • Customizable Reports & Dashboards
  • Quoting & Contracting
Enterprise
$165 /User/Month

Billed Yearly

The CRM for sales with more flexibility and web API.

Features

  • Includes features of Professional plan, plus
  • Advanced Pipeline Management & Deal Insights
  • Territory Management & Planning
  • Workflow & Approvals Automation
Unlimited
$330 /User/Month

Billed Yearly

The CRM for sales with full suite of AI, automation, and developer support built-in.

Features

  • Includes features of Enterprise plan, plus
  • Advanced Automation & Sales Engagement
  • Predictive & Generative AI
  • Premier Success Plan & Full Sandbox
Unlimited+
$500 /User/Month

Billed Yearly

The best of Salesforce for Sales.

Features

  • Includes features of Unlimited plan, plus
  • Performance Management, Enablement and Team Collaboration with Slack
  • Connect Salesforce and External Data with Data Cloud and Revenue Intelligence
View Price Page
Test
Free

For new senders getting started with email

Features

  • Send with API or SMTP relay
  • Send up to 100 emails daily
  • Signals predictive analytics
  • Email Health Score alerting
  • Real-time alerts
  • Spam trap monitoring
  • Engagement insights
  • Dynamic AMP emails
  • Searchable email event data
  • 2 custom webhooks
  • Advanced templates and snippets
  • Online support
Starter
$30 /Month

100K Emails Send per Month

For new senders getting started with email

Features

  • Extra Emails: $0.85 / thousand
  • Send with API or SMTP relay
  • Send up to 25,000 emails per day
  • Signals predictive analytics
  • Email Health Score alerting
  • Real-time alerts
  • Spam trap monitoring
  • Engagement insights
  • Dynamic AMP emails
  • Searchable email event data
  • 2 custom webhooks
  • Advanced templates and snippets
  • Online support

Based upon the Number of Emails Send per Month, the pricing plan varies.

Premier
$75 /Month

100K Emails Send per Month

For senders looking to get the most from their email

Features

  • Extra Emails: $0.85 / thousand
  • Includes features of Starter plan, plus
  • Searchable email event data
  • 5 custom webhooks
  • Advanced templates and snippets
  • Inbound email webhooks
  • 15 Subaccounts
  • Scheduled sending
  • AB Testing
  • Dedicated IP included
  • Automated IP warmup
  • Prioritized support

Over 5M per Month :

  • Customer success manager
  • Prioritized online and phone support

Based upon the Number of Emails Send per Month, the pricing plan varies.

Enterprise
Custom

Enterprise-grade financial guarantees with 99.9% uptime SLA and guaranteed burst rates.

Features

  • Includes features of Premier plan, plus
  • Dedicated Technical Account Manager (TAM)
  • Deliverability & Analysis Reporting
  • The industry’s best uptime SLAs with service credits
  • Guaranteed burst rates
  • No limit on the number of dedicated IP addresses
View Price Page
Standard
$20 /User/Month

Automate and optimize your sales cycle

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
  • Automation and Process Management
    • Workflow rules
    • Email notifications
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
Professional
$35 /User/Month

Improve customer acquisition and accelerate growth

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
Enterprise
$50 /User/Month

Manage global CX operations with the complete CRM

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
Ultimate
$65 /User/Month

Scale exponentially with dedicated BI capabilities

Features

  • Sales Force Automation
    • Basic modules
    • Tasks, calls, events
    • Advanced filters
    • Multiple pipelines
    • Scoring rules
    • Sales forecasting
    • Email insights
    • Multiple currencies
    • Macros
    • SalesSignals
    • Assignment rules
    • Multiple scoring rules
    • Custom SalesSignals
    • Email parsers
    • Data entry wizards
    • Portals
  • Automation and Process Management
    • Workflow rules
    • Email notifications
    • Blueprint
    • Webhooks
    • Record approval process
    • Data review process
    • Custom functions
    • CommandCenter
  • Product Customization
    • Homepage customization
    • Rename tabs
    • Custom list views
    • Custom fields
    • Canvas
    • Tab groups
    • Validation rules
    • Custom modules
    • Custom buttons
    • Page layouts
    • Translations
    • Developer sandbox
  • Reports and Analytics
    • Predefined reports
    • Predefined dashboards
    • Custom reports and dashboards (Limited)
    • Basic dashboard components
    • Analytics mobile app
    • Custom reports and dashboards (Unlimited)
    • Advanced dashboard components
    • Anomaly detectors
    • Webform analytics
    • Zoho Analytics
  • Artifical Intelligence
    • Data enrichment
    • Prediction
    • AI sales forecasting
    • Anomaly detection
    • Recommendation
    • AI analytics
    • Communication
    • Image validation
    • Conversational AI
    • Email intelligence
    • Conversation intelligence
    • Voice of the Customer
  • Marketing Automation
    • Email templates
    • Email authentication
    • Mass email
    • Social profile integration
    • Email relay
    • CRM for Google Ads
    • Attribution
    • Segmentation
    • Auto-responders
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
    • Field-level security
    • Reporting hierarchy
    • Record-level sharing
    • Territory management
    • Data encryption
  • Lite users add-on
    • Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly)
CRM Plus
$69 /User/Month

Unify sales, service, and marketing on one platform

Features

  • Eight apps, all features included
  • Users have access to all apps
  • Fully integrated
CRM Flex
$14 /User/Month

billed Yearly

Build a custom sales, service, and marketing bundle

Features

  • Select the apps you need
  • Select editions and users for each app
  • Fully integrated
View Price Page

SCREENSHOTS

Salesforce Screenshots
View 3 screenshot(s)
SparkPost Screenshots
View 1 screenshot(s)
Zoho CRM Screenshots
View 13 screenshot(s)

INTEGRATIONS

  • Salesforce Marketing Cloud Account Engagement (formerly Pardot)
  • Freshdesk
  • Dropbox Business
  • ActiveCampaign
  • Slack
  • Quickbooks
  • MuleSoft Anypoint Platform
  • Zendesk Sell
  • MailChimp
  • DocuSign
  • Jira
    NA
  • Leadfeeder
  • Slack
  • Box
  • Zoho Creator
  • Zoho SalesIQ
  • Google Sheets
  • Zoho Desk
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Knowlarity
  • GotoMeeting
  • MailChimp
  • Adobe Sign
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Zoho Campaigns
  • GetResponse
  • Front
  • Dropbox Business
  • SurveyMonkey
  • Zoho Survey
  • QuoteWerks
  • Quickbooks
  • PandaDoc
  • Zoho Books
  • Zoom
  • Eventbrite
  • Xero
  • Zoho Forms
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • Zoho Meeting
  • Zoho Billing
  • Unbounce
  • GoToWebinar
  • Google Drive
  • Proposify
  • Shopify
  • Zoho Social

ALTERNATIVES

Top alternatives to Salesforce

Oracle EBS Financials
Oracle EBS Financials
Pega Marketing
Pega Marketing
HubSpot CRM
HubSpot CRM
AWS Cloud9
AWS Cloud9
Zoho Books
Zoho Books

Top alternatives to SparkPost

Oracle Database
Oracle Database
Spark CMS
Spark CMS
MailChimp
MailChimp
Mailgun
Mailgun
SendGrid
SendGrid