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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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CRM Software

4.3 7,669 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more A low-code and unified app development platform that enables medium to large enterprises (finance, insurance, health care and life sciences) to rapidly develop powerful customized applications to satisfy the business demand of digital transformation. Appian boasts of industry-leading business process management, data management, collaboration, case management, native mobility and lots of other advanced features. It lets you create your application in three quick steps and also lets you integrate your app with the other platforms. Appian helps industries in transforming business operation and master administration, risk management and compliance. Read more OutSystems is an advanced application building solution for business houses and developers. AI-assisted tools within the particular, enables users to generate top-graded applications in real-time. Organisations can streamline critical stages included within application lifecycle management using a visual development environment, AI assistance and robust automation technology. Coders can delight their application users by incorporating soothing and attractive user interface. They can either design their own or choose from the pre-built templates offered by OutSystems. Apps generated using the particular software and the data stored within them are secured via 200+ stage-wise security checks. Detailed performance metrics offered by the software, facilitates real-time bug detection and resolution of the particular issues as well. Further, enterprises can also incorporate in-app feedback facilities, enabling their app users to voice valuable ideas and thoughts. OutSystems offers one-click app update and deployment options besides a Drag and Drop user interface. The generated apps get monitored from time to time, ensuring top-notch functionalities. Read more Empower your team to start building and launching apps right away using prebuilt templates, drag-and-drop simplicity, and quick deployment then roll out continuous improvements as needed. Give everyone the power to build the apps they need with advanced functionality previously only available to professional developers including pre-built AI components. Provide professional developers the tools to seamlessly extend app capabilities with Azure Functions and custom connectors to proprietary or on-premises systems. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $1513.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $20.00.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    80%
  • Popularity
    95%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    100%
  • Momentum
    69%
  • Popularity
    94%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    68%
  • Popularity
    90%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    77%
  • Momentum
    64%
  • Popularity
    80%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated # 3 Most Worthy # 5 Highly Rated # 1 Most Worthy # 1 Highly Rated # 10 Fastest Growing # 10 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,669 user ratings
4.2/5 1,442 user ratings
4.5/5 1,990 user ratings
4.4/5 177 user ratings
Rating Distribution
  • Excellent

    44.4%
  • Very Good

    41.9%
  • Average

    10.7%
  • Poor

    2.1%
  • Terrible

    0.8%
  • Excellent

    33.9%
  • Very Good

    53.1%
  • Average

    12.1%
  • Poor

    0.8%
  • Terrible

    0.2%
  • Excellent

    58%
  • Very Good

    36.6%
  • Average

    4%
  • Poor

    1.2%
  • Terrible

    0.2%
  • Excellent

    57.1%
  • Very Good

    32.8%
  • Average

    5.6%
  • Poor

    3.4%
  • Terrible

    1.1%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Rapid Application Development, Extensive Integrations, Low-Code Development Platform, Ease of Use

    High License Cost, Limited UI Customization, Steep Learning Curve, Performance Issues

    Rapid Application Development, Ease of Use, Extensive Integrations, Strong Community Support

    High Licensing Costs, Occasional Software Bugs, Limited Offline Functionality, Challenging UI Customizations

    Not Available
Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Appian is a powerful low-code platform that enables rapid application development and automation. Users praise its ease of use and intuitive interface, allowing non-technical users to build applications quickly. Appian excels in streamlining complex business processes, providing integrations with various systems, and delivering a modern user experience. While some users highlight limitations in UI customization and potential cost concerns, the platform's agility and continuous improvements make it a popular choice for streamlining workflows and enhancing productivity.

Users highly recommend the low-code development platform, praising its user-friendly interface, ease of use, and ability to accelerate development processes. They appreciate the platform's intuitive drag-and-drop functionality, making it accessible to users with varying technical expertise. The platform's extensive library of pre-built components and templates further streamlines the development process, enabling rapid application development. Additionally, users commend the platform's scalability and flexibility, allowing them to build complex applications that can adapt to changing business needs.

Users praise Microsoft Power Apps for its ease of use, low-code/no-code approach, and seamless integration with Microsoft's ecosystem. It is widely appreciated for its drag-and-drop interface, pre-built templates, and ability to automate tedious tasks. However, some users highlight limitations like licensing costs, performance issues when handling large datasets, and difficulties with complex app customization. The platform also faces criticism for its sometimes clunky UI and limited accessibility for external users.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $1513.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $20.00.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Professional $80.00 $80.00 per user / month

Enterprise $165.00 $165.00 per user / month

Unlimited $330.00 $330.00 per user / month

Unlimited+ $500.00 $500.00 per user / month

Community Edition Free

Standard Custom

Advanced Custom

Premium Custom

Single app Free

Multiple apps $1,513.00 $1,513.00 per month

Large App Portfolio Custom

Power Apps Premium $20.00 $20.00 per user / month

 
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: McLean, VA Founded in: 1999 Located in: Boston, Massachusetts Founded in: 2001 Located in: Redmond, Washington
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+1 703-442-2550

https://www.appian.com/

+1 617 837 6840

https://www.outsystems.com/platform/

Not available

https://powerapps.microsoft.com/en-us/

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