Salesforce B2C Commerce vs Adobe Commerce Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce B2C Commerce

Ecommerce Software

4.6 4 user ratings

Visit Website

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Adobe Commerce

Ecommerce Software

5

Visit Website

Overview

Description

Salesforce B2C Commerce is a popular customer relationship management (CRM) platform. It unites the basic and fundamental pillars of a business, some of them being marketing, IT and service teams from anywhere with a specialised platform that connects all Salesforce products together. Customer 360 enables clients to focus on what the customers exactly require, while it simultaneously keeps the focus of the employees on developing and stabilising the business. Digital marketing with relevant empathy is one of the most important aspects for strengthening a company’s ground in the industry. Salesforce B2C Commerce focuses especially on sales and its experts are dedicated to letting their clients implement strategies for improving the same with smart selling. It also enables the rapid launching of personalised e-commerce businesses based on the common interests of individual customers. Thus, Salesforce B2C Commerce is not just a software providing unparalleled CRM services, but a bustling community of over 5 million innovators, community shapers and disrupters who by the company, have been categorised as Trailblazers. TrailHead, a learning hub offers free and innovative courses to empower the workforce with essential skills alike. Read more

Adobe Commerce has the flexibility to let you deliver. Offer an "endless aisle" of inventory, support multiple sites, brands, or even hybrid B2B and B2C business models - all on one commerce solution. Reduce your time to market, the cost of content changes and deployment across multiple sites, and dependence on IT with a reliable, highly available solution and our massive partner and application ecosystem. With a user-friendly interface, drag-and-drop capabilities, and in-line editing, Adobe Commerce helps you create experiences that integrate seamlessly on mobile, social, or in-store, and that doesn’t require IT support. Read more

Pricing Options

Free Trial Not Available
Salesforce B2C Commerce Offers Custom plan.

Free Trial Not Available
Adobe Commerce Offers Custom plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

71%
Momentum

63%
Popularity

64%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

66%
Momentum

64%
Popularity

83%

Features

Total Features	13 Features	10 Features
Common Features for All	Catalog Management Helps managing and monitoring business product or service catalog Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be Promotions Management Supports and assists in handling several promotional or marketing activities of a company online Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. SEO Management Allows to optimize the website to support easy indexing by search engines Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process + 10 More - Show Less	Catalog Management Helps managing and monitoring business product or service catalog Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be Promotions Management Supports and assists in handling several promotional or marketing activities of a company online Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. SEO Management Allows to optimize the website to support easy indexing by search engines Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 4 user ratings	5/5
Ratings Distribution	Excellent 58.6% Very Good 41.4% Average 0% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Salesforce B2C Commerce Offers Custom plan.	Free Trial Not Available Adobe Commerce Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Custom Growth Custom Plus Custom	Adobe Commerce Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SimpleCRM 4.4 Based on 16 Ratings B2Storefront Salesforce Partner Relationship Management 4.4 Based on 28 Ratings ICRM Software Salesforce B2C Commerce Vs ICRM Software NetSuite SuiteCommerce 3.9 Based on 240 Ratings Salesforce B2C Commerce Vs NetSuite SuiteCommerce	Shopify Plus 4.6 Based on 817 Ratings Adobe Commerce Vs Shopify Plus Magento Open Source 4.2 Based on 376 Ratings Adobe Commerce Vs Magento Open Source Shopify 4.5 Based on 7115 Ratings Adobe Commerce Vs Shopify WooCommerce 4.5 Based on 2117 Ratings Adobe Commerce Vs WooCommerce BigCommerce 4.3 Based on 8611 Ratings Adobe Commerce Vs BigCommerce
	View All Salesforce B2C Commerce Alternatives	View All Adobe Commerce Alternatives