Home/Reputation Management Software/ReviewTrackers vs GatherUpUpdated on: March 29, 2024

Compare ReviewTrackers vs GatherUp

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. ..show more

GatherUp is a customer experience and online review engine that empowers marketing teams, enable insights and converts customers. This engine promises to be the backbone of a company or individual’s business through reviews and customer feedback. Loved by thousands of SEO service providers, agencies and brands, GatherUp sets up a simple way for the customers to leave the company with a review on the sites that matter. Furthermore, making itself a SaaS solution, the expert team of GatherUp constantly adds and enhances features to grow with the internet and the industry. This software enables adequate feedback and online reviews from the customers to fuel a company’s or brand’s online marketing. GatherUp’s team also provides detailed review monitoring facilities that listen to a brand’s reputation profile across 30+ review sites and brings all of the reviews to one place. Thus managing, responding and reporting on them with ease. Also, the platform with its review widget, conversion pop-up and other features can drive traffic enabling greater visibility of the company’s product or brand. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Illinois, United States / (866) 854-7670

San Jose, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Lite
Custom

Aggregate and manage your business reviews

Features

  • Analytics and dashboards
  • Mobile app
  • Alerts
  • Unlimited users
  • Self-support
  • Google and Facebook

Add-ons

  • White Label
  • Local listings
  • Additional review sites
  • Managed services
  • Employer brand package
  • App store package
  • Software brand package
  • Multi-tenant accounts
Starter
Custom

Build your reputation with customer feedback

Features

  • Includes features of Lite plan, plus
  • Review requests and responses
  • Testimonial review widget
  • Popular keywords and alerts
  • Net promoter score
  • Unlimited users
  • Email support
  • Unlimited review sites
  • Includes features of Add-ons
Essentials
Custom

Consumer insights to win business and improve operations

Features

  • Includes features of Starter plan, plus
  • Customer experience analysis
  • Competitor reports
  • Varied review widgets
  • Unlimited users
  • Dedicated customer success manager
  • Unlimited review sites
  • Includes features of Add-ons
Platinum
Custom

Custom reputation management experience

Features

  • Includes features of Essential plan, plus
  • Custom reports
  • Enhanced security
  • API access
  • Unlimited users
  • Dedicated customer success manager
  • Unlimited review sites
  • Includes features of Add-ons
View Price Page
Pro
$75 /Month

$75 per month per location

Features

  • Up to 3,500 new profiles monthly
  • 3,000 monthly requests, 100 daily
  • Online Review Monitoring: Up to 10 sites + Google Attributes
  • 300 SMS credits monthly
  • Reporting including Insights Report
  • Review Widget
  • Conversion Pop-up (no branding)
  • Survey Questions
  • Outbound SMS Text Requests
  • TextBack Inbound Requests
  • Google Q&A Monitoring
  • Auto-Tagging
  • Social Sharing
  • Support: User guide, Chat, Email
  • Automation / Integration: API, Zapier & Webhooks
Pro Plus
$99 /Month

$99 per month per location

Features

  • Up to 6,000 new profiles monthly
  • 4,000 monthly requests, 130 daily
  • Online Review Monitoring: Up to 20 sites + Google Attributes
  • 600 SMS credits monthly
  • Reporting including Insights Report
  • Review Widget
  • Conversion Pop-up (no branding)
  • Survey Questions
  • Outbound SMS Text Requests
  • TextBack Inbound Requests
  • Google Q&A Monitoring
  • Auto-Tagging
  • Social Sharing
  • Support: User guide, Chat, Email
  • Automation / Integration: API, Zapier & Webhooks
Executive
$199 /Month

$199 per month per location

Features

  • Up to 10,000 new profiles monthly
  • 7,500 monthly requests, 250 daily
  • Online Review Monitoring: Up to 20 sites + Google Attributes
  • 1000 SMS credits monthly
  • Reporting including Insights Report
  • Review Widget
  • Conversion Pop-up (no branding)
  • Survey Questions
  • Outbound SMS Text Requests
  • TextBack Inbound Requests
  • Google Q&A Monitoring
  • Auto-Tagging
  • Social Sharing
  • Support: User guide, Chat, Email
  • Automation / Integration: API, Zapier & Webhooks
View Price Page

SCREENSHOTS

ReviewTrackers Screenshots
View 4 screenshot(s)
GatherUp Screenshots

INTEGRATIONS

  • Hootsuite
  • Zapier
  • Vend POS
  • Toast
  • Drchrono
  • LightSpeed Restaurant
  • Zapier

ALTERNATIVES

Top alternatives to ReviewTrackers

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
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Yotpo
Yotpo
GoSite
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Top alternatives to GatherUp

BirdEye
BirdEye
Trustpilot
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Mention
Mention
Yotpo
Yotpo
GoSite
GoSite