Home///ReviewsUpdated on: March 29, 2024

Compare Reviewshake vs GetFeedback

75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

ReviewShake is an advanced review management platform, developed keeping requirements of every type of business in mind. It is ideally suited for all types of businesses, from small scale to large scale to aggregators. It allows you to create, manage and monitor reviews, and get real-time notifications to increase productivity. With ReviewShake, you can create online reviews about products and brands on various social media networks and elevate your brand’s growth by leveraging structured data from more than 80 review sites in your own applications and tools. It eliminates the need of rotating IPs, headless browsers, and data quality for data aggregators and is used widely in many sectors including healthcare, retail, automotive and restaurants. Reviewshake offers features like email distribution, 360 degree feedback, online surveys, and embeddable surveys to its users. Users can make their businesses stand out using best reviews with ReviewShake’s end-to-end tools, and grow their business with excellent review management services. The platform offers a free 14-days trial without the need of credit cards apart from a variety of premium plans to test and try its professional features. ..show more

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA / +1 (408) 703-1574

San Francisco, CA / +1 (415)-942-5981

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Review sites: 2 profiles
  • Review widgets : Branded
  • Email invites / month : 300
Starter
$39 /Month

Features

  • Review sites : 5 profiles
  • Review widgets
  • Email invites / month : 1000
  • SMS invites / month : 100
  • Facebook Messenger invites / month : 1000
  • Widget invites
  • Customer satisfaction reports
Professional
$99 /Month

Features

  • Review sites
  • Includes features of Starter plan, plus
  • Email invites / month : 5000
  • SMS invites / month : 1000
  • Facebook Messenger invites / month : 5000
  • Business area insight reports
  • Locations : 5
  • User accounts : 3
Enterprise
Custom

Features

  • Includes features of Professional plan, plus
  • Email invites / month
  • SMS invites / month
  • Facebook Messenger invites / month
  • Locations
  • User accounts
  • Custom reporting
  • Custom insights
  • Custom subdomain
  • Dedicated account manager
Agency
$199 /Month

Starting $199/month

Features

  • Unlimited review profiles
  • 20 locations
  • 10 user accounts
  • 30,000 email invites / month
  • 1,000 SMS invites / month
  • White label reports
  • 1,000 plus integrations
  • Review widgets
View Price Page
Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page

SCREENSHOTS

Reviewshake Screenshots
View 5 screenshot(s)
GetFeedback Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira

ALTERNATIVES

Top alternatives to Reviewshake

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro