Home/Live Chat Software/REVE Chat vs IVCboxUpdated on: March 29, 2024

Compare REVE Chat vs IVCbox

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

REVE Chat is a Cloud-based Live Chat Software. It is a multi-channel software that offers features like co-browsing, voice/video chat and Facebook messaging to connect with customers online across multiple channels in real time. A live chat widget is available on the website to optimize your communications with visitors. The software also connects customers through Viber, Route chat to agents, Auto Trigger, Proactive Chats, Canned responses, Queuing your customers to start a conversation are some of the essential components of the software. Multiple website integration is available. Monitor all your chats from a dashboard and block all the SPAM messages. ..show more

IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Singapore, Asia / (+65) 3159 0972

Newark, Delaware

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
$15 /Month

$15 per agent per month billed monthly

$13.5 per agent per month billed annually

$12 per agent per month billed 2years

Features

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption
  • And More

Add-Ons

AI Chatbot: $50 per month

  • Qualify leads on your website automatically
  • Answer your FAQs with support bot
  • Humanize your chatbot support with live chat
Advanced
$25 /Month

$25 per agent per month billed monthly

$22.5 per agent per month billed annually

$20 per agent per month billed 2years

Features

  • Includes features of Standard plan, plus
  • Video & Voice Chat
  • Viber Messenger
  • Telegram Messenger
  • Queuing
  • Mobile Chat SDK
  • Developer API
  • Advanced Reporting
  • And More
  • Add-Ons
Enterprise
$50 /Month

$50 per agent per month billed monthly

$45 per agent per month billed annually

$40 per agent per month billed 2 years

Features

  • Includes features of Advanced plan, plus
  • Custom Development
  • Screen Sharing
  • Co-browsing
  • Integration Support
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager
  • And More
  • Add-Ons
View Price Page
Basic
Free

500 Conversations per Month

Features

  • Live Chat
  • Video Call
  • 14 days Conversation History
  • Upto 12 Agents
  • Upto 300 Customer Profiles
  • Quallity Assessment
  • Chatbot Assistant
Pro
$25 /Month

3000 Conversations per Month

Features

  • Chatbot
  • Unlimited Conversations History
  • API Access
  • Unlimited Customer Profiles
  • 24/7 Technical Support
  • Analytics
Team
$39 /Month

10000 Conversations per Month

Features

  • Includes features of Basic plan

View Price Page

SCREENSHOTS

REVE Chat Screenshots
View 5 screenshot(s)
IVCbox Screenshots
View 5 screenshot(s)

ALTERNATIVES

Top alternatives to REVE Chat

Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom
LiveChat
LiveChat

Top alternatives to IVCbox

Crisp
Crisp
JivoChat
JivoChat
tawk.to
tawk.to
Intercom
Intercom
LiveChat
LiveChat