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Summary |
REVE Chat is a Cloud-based Live Chat Software. It is a multi-channel software that offers features like co-browsing, voice/video chat and Facebook messaging to connect with customers online across multiple channels in real time. A live chat widget is available on the website to optimize your communications with visitors. The software also connects customers through Viber, Route chat to agents, Auto Trigger, Proactive Chats, Canned responses, Queuing your customers to start a conversation are some of the essential components of the software. Multiple website integration is available. Monitor all your chats from a dashboard and block all the SPAM messages. ..show more |
Chatwoot is a customer support software that helps to provide support to all your visitors over a range of social platforms like Messenger, WeChat, Email, Whatsapp, Twitter, and even your own website. It helps the users in numerous ways by managing conversations, building relationships and offering a delightful customer experience by using just a single platform. It consists of a multifunctional substantial dashboard that keeps the customers engaged in one single place. It allows users to connect through channels and initiate communication by exchanging messages from customers. Being a substantial platform, Chatwoot has a lot of powerful features, specifically designed to enhance the productivity of your team and provide the data required to carry forward the action. It consists of features like inbuilt real-time reporting that helps to gain insights about the performance of your team. Along with that, it has an automatic agent assignment facility that automatically assigns conversations to the next agent available in the inbox. It keeps productivity over anything else by enabling you to send quick pre-saved responses to your visitors’ FAQs and resolve their queries more efficiently. ..show more |
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