Home/Survey/ User Feedback Software/Retently vs SurveyLegendUpdated on: April 23, 2024

Compare Retently vs SurveyLegend

85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SurveyLegend
SurveyLegend NPS Software (1192 Ratings)
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85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SurveyLegend

SurveyLegend

NPS Software (1192 Ratings)
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Overview

Summary

Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. ..show more

SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Palo Alto, CA / +1650 564 7289

Malmo, Sweden - 211 22 / +46-760 27 83 88

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essential
$99 /Month

Entry-level plan, recommended for companies that start tracking and improving customer satisfaction.

Features

  • 3 survey campaigns
  • 3 user seats
  • Email support
  • Essential integrations : Intercom, Hubspot, Zendesk
  • NPS, CSAT, CES, 5-STAR
  • Custom from domain
  • Multi-channel surveys
  • Multiple survey questions
  • Free migration
  • No Retently branding
Professional
$299 /Month

Designed for companies that need to automate the processing of high volume customer feedback.

Features

  • 10 survey campaigns
  • 10 user seats
  • Includes features of the Basic plan, plus
  • Email, chat support

Everything in Essential plus:

  • Trends
  • Feedback text analytics
Ultimate
$599 /Month

Customer experience management for businesses looking for tailored solutions and custom integrations.

Features

  • 20 survey campaigns
  • 20 user seats
  • Includes features of Professional plan, plus
  • Chat, phone, success manager

Everything in Professional plus:

  • AI-powered sentiment & text-analysis
  • B2B Customer Experience
Enterprise
Custom

Need a custom subscription with custom limits, additional support services, enhanced security features or add-ons on basis of request

Features

  • HIPAA compliance & custom BAA
  • Custom SLA, DPA, PO, invoicing
  • Data warehousing
  • Onboarding & implementation
  • Single sign-on & 2FA
  • Dedicated account manager
View Price Page
Starter
Free

Features

  • 3 surveys
  • 6 pictures
  • No data export
  • 1 conditional logic
  • Ads and Watermarked
  • Unlimited Responses
  • Real-time analytics
  • Top-notch Security and Encryption
  • Create on Tablets and Computers
  • Collect on Any Device
Pro
$19 /Month

$170 per Year billed Yearly

Features

  • 20 surveys
  • 30 pictures
  • Export 1000 responses/survey
  • 10 conditional logic
  • Includes features of Starter plan, plus
  • Share real-time results
  • Filter data
  • Thank You Page
  • Branching
Business
$39 /Month

$300 billed Yearly

Features

  • Unlimited surveys
  • Unlimited pictures
  • Export 10 000 responses/survey
  • Unlimited conditional logic
  • Watermarked
  • Includes features of Pro plan, plus
  • Advanced branching
  • Advanced logic
  • Upload custom backgrounds
  • Upload logos and add external links
  • Enable data export
  • 10K API calls
  • File Upload (2GB storage)
  • 3 Webhooks
Legendary
$89 /Month

Features

  • Includes features of Business plan, plus
  • Export Unlimited responses
  • White label
  • 100K API calls
  • File Upload (10GB storage)
  • UNLIMITED Webhooks
  • Phone support
  • Priority email support
View Price Page

SCREENSHOTS

Retently Screenshots
View 7 screenshot(s)
SurveyLegend Screenshots
View 6 screenshot(s)

INTEGRATIONS

  • Intercom
  • Freshdesk
  • ActiveCampaign
  • Slack
  • HubSpot CRM
  • Salesforce
  • Segment
  • Pipedrive CRM
  • Zapier
  • Zendesk Sell
  • MailChimp
    NA

ALTERNATIVES

Top alternatives to Retently

Delighted
Delighted
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
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Alchemer
QuestionPro
QuestionPro

Top alternatives to SurveyLegend

SurveyMonkey
SurveyMonkey
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Show Me The Review
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Revue
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Zonka Feedback
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