85%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Visit Website
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Visit Website
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ADD PRODUCT
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85%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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90%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Visit Website
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Visit Website
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Summary |
Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. ..show more |
GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more |
360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. |
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Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link |
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Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time |
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Email Distribution This feature lets you send a custom email invitation for the survey to the respondents |
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Embeddable Survey It enables you to directly include your surveys on your own website |
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Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad |
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Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go |
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Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy |
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Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet |
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Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts |
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Phone Survey It enables you to run your survey over telephones |
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Question Branching Allows respondents to screen questions and give answer to the relevant questions only |
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Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys |
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Site Intercept Survey Captures value from your website visitors with targeted, engaging messages |
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Skip Logic It hides the irrelevant pages or questions based on previous responses. |
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Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive |
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Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. |
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Delighted
SurveyMonkey
SurveySparrow
Alchemer
QuestionPro
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Top alternatives to GetFeedback
SurveyMonkey
Qualtrics Core XM
SurveySparrow
Alchemer
QuestionPro
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