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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Responcierge aims to improve customer service and engagement by offering a range of live chat and client support tools. Using just one single button on their website, businesses can offer their customers a number of ways to communicate with them. These communication methods include options for live chat, phone calls, searching a knowledge base, sending a message, accessing an on-demand webinar, and scheduling a demo. You can choose which methods you want to use according to your business and the type of customers interactions you normally have. The idea is to allow the customer to get in contact in the way they prefer for their particular problem at the point they are at in the customer journey. It also means that buyers who aren’t far enough on in the buying journey to want to speak with you still have options to interact with your company. Responcierge also enables your business to be available 24/7. Read more | Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy. Read more |
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SW Score & Breakdown |
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 19 Highly Rated # 11 Fastest Growing |
Total Features |
9 Features
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7 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Review Summary |
Not Available
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User reviews for the customer service and support software are largely positive, praising its user-friendly interface, ease of use, and helpful features like chatbots, live chat, and integrations with other platforms. The software is also lauded for its quick and responsive customer support. However, some reviewers have expressed concerns about its pricing, reporting that it can be expensive for small businesses. Additionally, a few users have mentioned occasional technical issues and glitches. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Forever Free Free Premium Plan $25.00 $25.00 per month |
Free Free Team $90.00 $100.00 per month Corporate $290.00 $320.00 per month Business $720.00 $800.00 per month Flex Custom |
View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 7 More
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+ 5 More
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Videos | Not Available |
+ 2 More
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Company Details | Located in: Orlando, Florida | Located in: Cologne, Germany |
Contact Details |
Not available https://responcierge.com/ |
Not available https://www.userlike.com/ |
Social Media Handles |
Not available |
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