Home/Remote Access Software/RescueAssist vs FlexiHub
Updated on: August 11, 2022

Compare RescueAssist vs FlexiHub

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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software. ..read more

FlexiHub is a robust software service that can be used for accessing serial port devices and USBs, in a remote manner located anywhere on the globe. Users can utilize the in-built USB Redirector Server feature to establish connections with computers that do not feature an IP address of their own. The software also helps to increase the file transfer speed by compressing IP traffic. Further, FlexiHub enables users to generate login tokens for their co-workers, helping members to connect their USB devices over Ethernet. 2048-bit SSL encryption offered by the software eliminates unauthorized entities assuring proper security. Users can transfer their files without having a locally installed USB drive in their systems. Moreover, the UDP communication protocol enlisted within the software, offers a proper solution to situations where it gets a bit troublesome to establish direct connections. Besides, receiving enhanced connection stability while transferring data, users can also block out USB ports, and the locked device will not be visible on the remote node. ..read more

Features

Diagnostic Tools

Feedback Collection

File Transfer

Live Chat

Remote Control

Screen Sharing

Session Recording

Session Transfer

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Boston, MA / 1 855 263 2838

Alexandria, VA / +1 703 531 8833

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

RescueAssist
$69 /Month

per Technician

Features

  • Web Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack integration

Add-ons

  • Mobile Add-On : Only $20 per Agent Monthly
View Price Page
Personal
$159 /Year

For individual users and entrepreneurs

Starts from 1 connection. The price is based on the number of connections you choose.

Features

  • Number of simultaneously logged in nodes : 1-5
  • Number of unique nodes for one account : 1-5
  • Number of simultaneous connections : 1-3
  • Number of sessions : UJnlimited

Add-ons

  • Private Tunnel Server
  • White-labeling (Business Only)
  • Tokens with limited functionality (coming soon)
Teams
$145 /Month

For groups and organizations of any size

Starts from 5 members. The price is based on the number of members you add.

Features

  • Number of simultaneously logged in nodes : 3 per member
  • Number of unique nodes for one account : Unlimited
  • Number of simultaneous connections : 10+
  • Number of sessions : Unlimited
  • Adding member accounts
  • Sending connection invites
  • Includes features of Add-ons
Business
Custom

For corporate clients and big enterprises

Session-based price to meet your specific needs

Features

  • Number of simultaneously logged in nodes : Unlimited
  • Number of unique nodes for one account : Unlimited
  • Number of simultaneous connections : Unlimited
  • Number of sessions : Custom
  • Adding member accounts
  • Sending connection invites
  • Support for one-time login tokens
  • Hardware emulation of remote devices
  • Includes features of Add-ons
View Price Page

SCREENSHOTS

RescueAssist Screenshots
View 3 screenshot(s)
FlexiHub Screenshots
View 0 screenshot(s)

INTEGRATIONS

  • Slack
    NA

ALTERNATIVES

Top alternatives to RescueAssist

GoToAssist
GoToAssist
TeamViewer
TeamViewer
BeyondTrust Remote Support
BeyondTrust Remote Support
VNC Connect
VNC Connect
AnyDesk
AnyDesk

Top alternatives to FlexiHub

TeamViewer
TeamViewer
BeyondTrust Remote Support
BeyondTrust Remote Support
VNC Connect
VNC Connect
RescueAssist
RescueAssist
AnyDesk
AnyDesk