Home/Reputation Management Software/Reputology vs TrustpilotUpdated on: April 19, 2024

Compare Reputology vs Trustpilot

83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Reputology is a programme that was created to assist businesses, especially those with several locations, in tracking client evaluations, gathering feedback, and other comments in order to improve their products and services. Reputology is connected with social listening and monitoring technologies, as well as customer engagement features, to assist businesses remain on top of what their customers are saying and identify the core causes of both positive and negative feedback. Reputology allows users to monitor business evaluations published on a variety of popular review sites and social media platforms, including Yelp, Google, Facebook reviews, and more. Any business that has to monitor reviews for numerous locations, such as a hotel, restaurant, retail, government, health/medical, and more, will find Reputology to be an excellent partner.Perhaps the most essential element of Reputology is that it assists businesses in identifying the fundamental causes of consumer compliments and complaints and implementing real, long-term improvements as a result of their findings. Characteristics of Reputation Management of Information. Project management, survey management, and feedback management are all important aspects of project management. Dashboards Analytics. ..show more

Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States

Copenhagen, Denmark / +45 89 87 15 73

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Single Location
$49 /Month

$49 per Location per Month

Plan Features

  • Daily review monitoring
  • Email alerts
  • Analytics & Reporting
  • Hootsuite integration
  • Responsive phone & email support

Multiple Locations
$49 /Month

$49 per Location per Month

Plan Features

  • Daily review monitoring
  • Email alerts
  • Analytics & Reporting
  • Hootsuite integration
  • Responsive phone & email support
  • Custom alerts & summary reports
  • Unlimited users
  • Restricted permissions
  • Multi-location reporting & analytics
  • Workflow management tools
  • Dedicated Account Manager
  • Customer feedback & NPS module
  • Text Analytics module

Agencies
$49

$49 per Location per Month

Plan Features

  • Daily review monitoring
  • Email alerts
  • Analytics & Reporting
  • Hootsuite integration
  • Responsive phone & email support
  • Custom alerts & summary reports
  • Unlimited users
  • Restricted permissions
  • Multi-location reporting & analytics
  • Workflow management tools
  • Dedicated Account Manager
  • Customer feedback & NPS module
  • Text Analytics module
  • White label platform
  • Branded white label option
  • Client center to oversee all clients
  • Single sign on capability

View Price Page
Free
Free

Engage with customers and show ratings.

Features

  • Claim profile page
  • Invite customer reviews
  • Receive support
  • See basic performance reports
  • Use 2 TrustBox widgets
  • Drive Google Seller Ratings
Standard
$200 /Month

$200 per Month billed Yearly

Showcase full reviews in your marketing.

Features

  • Upgrade your profile page
  • Invite more customer reviews
  • Access to Customer Success team
  • Learn from detailed analysis
  • Use 8 review TrustBox widgets
  • Drive Google Seller Ratings
  • Gain access to marketing assets
  • Customize with paid add-ons

Customize Standard with Add-Ons
Purchase powerful add-ons to serve your specific business needs.

  • Invite an unlimited number of customers to write verified reviews
  • Convert more prospects with our full TrustBox library to showcase your reviews
  • Enhance your online reputation with a well-curated Company Profile Page
  • Show Product Reviews on sites and ads to help customers make the right choices
  • Access our full Insights suite for advanced analysis of your customer sentiment
View Price Page

SCREENSHOTS

Reputology Screenshots
View 4 screenshot(s)
Trustpilot Screenshots
View 4 screenshot(s)

ALTERNATIVES

Top alternatives to Reputology

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to Trustpilot

Yotpo
Yotpo
G2 Track
G2 Track
BirdEye
BirdEye
Mention
Mention
GoSite
GoSite