Home/Reputation Management Software/Reputology vs Grade.usUpdated on: March 29, 2024

Compare Reputology vs Grade.us

83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Reputology is a programme that was created to assist businesses, especially those with several locations, in tracking client evaluations, gathering feedback, and other comments in order to improve their products and services. Reputology is connected with social listening and monitoring technologies, as well as customer engagement features, to assist businesses remain on top of what their customers are saying and identify the core causes of both positive and negative feedback. Reputology allows users to monitor business evaluations published on a variety of popular review sites and social media platforms, including Yelp, Google, Facebook reviews, and more. Any business that has to monitor reviews for numerous locations, such as a hotel, restaurant, retail, government, health/medical, and more, will find Reputology to be an excellent partner.Perhaps the most essential element of Reputology is that it assists businesses in identifying the fundamental causes of consumer compliments and complaints and implementing real, long-term improvements as a result of their findings. Characteristics of Reputation Management of Information. Project management, survey management, and feedback management are all important aspects of project management. Dashboards Analytics. ..show more

Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based application enables the user to monitor and run campaigns and perform multi-channel management. The user can select, streamline and publish reviews on social media. The software allows the user to collect the reviews and feedback through various channels such as SMS campaigns and emails. It helps to create drip campaigns for review acquisition with the help of review management. Grade.us enables the users to address the queries of unsatisfied customers, to transform satisfied customers into happy reviewers, to get scores from third-party reviewing sites and to monitor the reviews collected. With this application, one can even reach a broader audience by highlighting the positive reviews and posting them on SEO-friendly web portals and social media. The users can automate their review monitoring and review acquisition procedures. With Grade.us, users can stream their best reviews on social media platforms via Wordpress plugins or simple copy/paste widgets. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

United States

Bellevue, Washington / (877) 868-4626

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Single Location
$49 /Month

$49 per Location per Month

Plan Features

  • Daily review monitoring
  • Email alerts
  • Analytics & Reporting
  • Hootsuite integration
  • Responsive phone & email support

Multiple Locations
$49 /Month

$49 per Location per Month

Plan Features

  • Daily review monitoring
  • Email alerts
  • Analytics & Reporting
  • Hootsuite integration
  • Responsive phone & email support
  • Custom alerts & summary reports
  • Unlimited users
  • Restricted permissions
  • Multi-location reporting & analytics
  • Workflow management tools
  • Dedicated Account Manager
  • Customer feedback & NPS module
  • Text Analytics module

Agencies
$49

$49 per Location per Month

Plan Features

  • Daily review monitoring
  • Email alerts
  • Analytics & Reporting
  • Hootsuite integration
  • Responsive phone & email support
  • Custom alerts & summary reports
  • Unlimited users
  • Restricted permissions
  • Multi-location reporting & analytics
  • Workflow management tools
  • Dedicated Account Manager
  • Customer feedback & NPS module
  • Text Analytics module
  • White label platform
  • Branded white label option
  • Client center to oversee all clients
  • Single sign on capability

View Price Page
Professional
$180 /Month

For Individual Marketers and Consultants

Features

  • Manage multiple locations or clients : 3 included
  • Collect reviews via customized "review funnel" landing pages and widgets
  • Embed review collection widgets on business websites, social pages, etc.
  • Provide a mobile-optimized customer experience through the funnel
  • Generate reviews on target major, local and industry sites
  • Segment positive vs. negative feedback to pre-empt negative reviews
  • Guide customers with clear instructions and conversion triggers for 100s of sites
  • Engage customers with coupons and offers
  • Private-label landing pages and widgets under your own brand and domain(s)
  • Customize email and text message campaigns, templates, timing and sequence (with text add-on)
  • Automate sending, follow-up, removal and de-duplication of campaign recipients
  • Upload campaign recipients in bulk via CSV or Excel file
  • Share access to simple, branded forms for customer onboarding and opt-in
  • Measure performance with open, click and conversion tracking
  • Collect reviews on-location with compliant “kiosk mode”
  • Extend campaigns to all customer interactions with email signature snippets, widgets
  • Order printed review invites for low-tech, offline campaigns (at cost)
  • Exercise complete creative control over email, SMS and MMS templates
  • Monitor major, minor and industry-specific review sites for new reviews
  • Get review alerts or send to clients or staff based on custom criteria
  • Coordinate and manage team responses with simple status and notation tools
  • Respond directly to Facebook and Google reviews from one dashboard
  • Generate white-labeled performance and trend reports (Web only)
  • See data on reviewer clicks, click-throughs and conversions through the funnel
  • Auto-share positive reviews (including images) to social media profiles
  • Stream your latest and greatest reviews to your website
  • Copy/paste embed code for super easy "social proof"
Agency
$400 /Month

For Local Agencies, SEOs and Other Resellers

Features

  • Manage multiple locations or clients : 10 included
  • Includes features of Professional plan, plus
  • Create custom account-level default settings to scale easily
  • Upload location profiles in bulk via CSV or Excel file
  • Create and assign new profiles via the API
  • Customize email and text message campaigns, templates, timing and sequence
  • Manage and monitor per-profile email and text message limits
  • Create custom account-level default campaigns to scale easily
  • Integrate with CRM, POS and other systems through the API
  • Schedule recurring reports to ship to clients/staff via Web, PDF and CSV
  • Produce aggregate reports for large, multi-location businesses
  • Surface high- and low-performing clients or locations with account-level dashboard
  • Setup multiple, recurring reports to go to clients/staff on any schedule
  • Pull aggregate data from the API for custom reporting
  • Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating
  • Easily deploy "Review Stream" with Wordpress plugin, Joomla and Drupal modules
  • Private-label widgets and plugins completely
  • Multiple user accounts for custom staff and/or client access
  • Provide a full-featured client dashboard under your brand and domain(s) : $440 per year
Enterprise/Partner
$2500 /Month

For Larger Agencies, Franchises and Brands

Features

  • Manage multiple locations or clients : 100 included
  • Includes features of Agency plan, plus
  • Provide a full-featured client dashboard under your brand and domain(s)
  • Add subusers under their own branding (i.e. agencies under agencies)
  • Integrate single sign-on (SSO) from other applications
  • Offer a white-labeled API with all features
View Price Page

SCREENSHOTS

Reputology Screenshots
View 4 screenshot(s)
Grade.us Screenshots
View 5 screenshot(s)

ALTERNATIVES

Top alternatives to Reputology

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to Grade.us

BirdEye
BirdEye
Trustpilot
Trustpilot
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite