Home/Reputation Management Software/Reputation.com vs RepuGenUpdated on: March 29, 2024

Compare Reputation.com vs RepuGen

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details. ..show more

RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States / 1-800-888-0924

Irvine, CA / 866-246-7891

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Reputation.com
Custom

Features

  • Customer Review Platform
  • Social Media Monitoring
  • Review Monitoring
  • Sentiment Analysis

Contact the vendor for detailed pricing information

View Price Page
Basic
Custom

Review Generation and Satisfaction Monitoring

Features

  • Positive Review Acquisition
  • Negative Review Protection
  • Reputation Trend Reports
  • Satisfaction Trend Reports
  • RepuGen Mobile App
  • Verified Testimonials Page
  • Service Recovery Tools

Marketing Package (Add-ons)

  • Real-time Testimonial Widget
  • Listings Consistency Scan
  • Listing Consistency Assistance
  • Share Reviews to Social Media
  • Automated Holiday and Birthday E-cards
  • Broadcast Message Scheduling
Preferred
Custom

Basic + EMR Integration

Features

  • Includes features of Basic plan, plus
  • Seamless automation
  • EMR Integration
  • Testimonials Badge Code
  • Includes features of Add-ons
Complete
Custom

Preferred + Operations Improvement

Features

  • Includes features of Preferred plan
  • Appointment Confirmation and Reminders
  • 2-way Text Communication
  • A.I. Comment Analysis - Identifies Reasons for Patient Sentiments
  • Includes features of Add-ons
View Price Page

SCREENSHOTS

Reputation.com Screenshots
View 2 screenshot(s)
RepuGen Screenshots

ALTERNATIVES

Top alternatives to Reputation.com

BirdEye
BirdEye
Trustpilot
Trustpilot
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite

Top alternatives to RepuGen

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite