Home/Auto Repair Software/RepairShopr vs Shop-WareUpdated on: November 29, 2023

Compare RepairShopr vs Shop-Ware

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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. ..show more

Shop-Ware is a cloud-based auto shop management solution, which flaunts customer management, staff management, parts management, bookkeeping and workflow handling. This software is designed to offer access to multiple staff members. It helps the user to track open jobs and manages workflows by assigning individual responsibilities and connecting employees. The jobs can also be transferred to other team members with real-time notifications being sent to avoid any sort of deadlines. In addition to that, this software also provides time clock and messaging highlight to manage all the employees within the workshop. This software also comes with a centralized communication gateway that empowers users to interact directly with their customers. Other attractive features offered by Shop-ware include repair order tracking, business intelligence, dynamic searching, editing capabilities and a task manager. Staff members are also permitted to share repair order details, notes and guidance via the portal which also supports with history tracking. ..show more

Features

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Tracking Track status of service for each customer and also update them with same.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well

Multi-Location Helps to manage business affairs across multiple sales channel

Report Generation Gathers data and generates reports as PDF file.

Sales Tracking Helps to track sales systematically

Service history tracking Keeps a record of the history of services performed on assets

Third-party Integration Offers synchronization with third-party applications

VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.

Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard

Voice Operation Operate the auto repair/garage software using voice commands to facilitate hands-free usage.

Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Kirkland, WA / 425-216-3333

San Francisco, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$59.99 /Month

Starter

PRICING

$49.99/USD Per Month (Billed Annually)
$59.99/USD Per Month

FEATURES

  • 75 Tickets & Invoices / Month
  • One Location
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
Repair Shop
$119.99 /Month

Repair Shop

PRICING:

  • $99.99/USD Per Month (Billed Annually)
  • $119.99/USD Per Month

FEATURES

  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
Big Chain
$119.99 /Month

Big Chain

PRICING

  • $99.99/USD Per Location Per Month (Billed Annually)
  • $119.99/USD Per Month

FEATURES

  • Unlimited Tickets & Invoices / Month
  • 2+ Locations
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
View Price Page
Mobile/Diag
$117 /Month

For mobile diagnosticians and solo operators who perform specialized services.
$117/month billed annualy

Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-ons:

  • Contract - 12 month contract required
  • Number of Users - 1 user; $5/add’l user
  • MOTOR estimator - $50/mo
  • GP Optimizer - $75/mo
  • Maintenance Builder - $25/mo
  • OE Specs - $25/mo
  • QBO - $25/mo
  • Native Parts Catalog - $75/mo
  • Scan Tool Integration - $50/mo
  • Analytics - $150/mo
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
Startup
$207 /Month

For new shops and smaller shops on a budget.

$207/month billed annualy.

Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-On

  • Contract - no contract require
  • Number of Users - Unlimites users
  • MOTOR estimator
  • GP Optimizer
  • Maintenance Builder - $25/mo
  • OE Specs - $25/mo
  • QBO - $25/mo
  • Native Parts Catalog - $75/mo
  • Scan Tool Integration - $50/mo
  • Analytics - $150/mo
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
Journey
$317 /Month

For high performing shops seeking maximum efficiency.
$317/mo Billed Annually
Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-On

  • Contract - no contract require
  • Number of Users - Unlimites users
  • MOTOR estimator
  • GP Optimizer
  • Maintenance Builder
  • OE Specs
  • QBO
  • Native Parts Catalog
  • Scan Tool Integration - $50/mo
  • Analytics - $150/mo
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
Master
$427 /Month

For advanced operators working on the business, not in the business.
$427/mo Billed Annually

Features

  • Unlimited Repair Orders (ROs)
  • Intelligent Canned jobs
  • Past Service Catalogue/IP
  • Digital Vehicle Inspections (DVI)
  • Realtime RO Share/Chat
  • Digital RO Compliance
  • Share PDFs, Photos, Video, and Scan Data
  • RO Approvals and Past Recommendations
  • Realtime RO Parts Status and Alerts
  • Inventory Management
  • Integrated Parts Ordering
  • Financial Reporting
  • Live In-App Notifications
  • API/3rd Party Integrations
  • Technician Reporting
  • Digital Workflow Management/Expeditor
  • Employee Tracking and Timeclocks
  • Customer Texting

Add-On

  • Contract - no contract require
  • Number of Users - Unlimites users
  • MOTOR estimator
  • GP Optimizer
  • Maintenance Builder
  • OE Specs
  • QBO
  • Native Parts Catalog
  • Scan Tool Integration
  • Analytics
  • Accounting Link - $25/mo
  • Custom Reports - $10/mo
View Price Page

SCREENSHOTS

RepairShopr Screenshots
View 6 screenshot(s)
Shop-Ware Screenshots
View 4 screenshot(s)

ALTERNATIVES

Top alternatives to RepairShopr

RepairDesk
RepairDesk
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Tekmetric

Top alternatives to Shop-Ware

Fullbay
Fullbay
RepairShopr
RepairShopr
Alldata
Alldata
AutoLeap
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Tekmetric
Tekmetric