RepairShopr vs LiveAgent Comparison

Remove All ADD PRODUCT RepairShopr LiveAgent	97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove RepairShopr Auto Repair Software (130 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove LiveAgent Help Desk Software (2506 Ratings)
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ADD PRODUCT	97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove RepairShopr Auto Repair Software (130 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove LiveAgent Help Desk Software (2506 Ratings)
Visit Website	Start Free Trial

Overview

Summary

RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. ..show more

Discover the ultimate customer service solution tailored for small and medium businesses with multifaceted platform, designed to streamline the support and engagement processes. The software simplifies customer interactions by seamlessly converging various communication streams—converting emails into trackable tickets, facilitating real-time conversations through a chat messenger, and efficiently managing phone calls with routing and callback features. Ensuring round-the-clock availability, the platform offers unparalleled 24/7 support in 39 languages. The integration of gamification elements like Rewards and Badges motivates support team to excel, while the mobile app ensures accessibility on Android and iOS devices, keeping connected in minutes. Social media connectivity with platforms like Facebook and Twitter empowers to keep a pulse on the brand's online presence and swiftly attend to client inquiries. Elevate business's customer service experience with the versatile help desk software. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Kirkland, WA / 425-216-3333

Bratislava, Slovakia / +421 2 33 456 826

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Starter $59.99 /Month Starter PRICING $49.99/USD Per Month (Billed Annually) $59.99/USD Per Month FEATURES 75 Tickets & Invoices / Month One Location 1 User Account Outbound Emails Field Jobs Reports Estimates Customer Portal Marketr Automated Marketing SMS Per Month* Snail Mail Integrated Payments Recurring Invoicing Point of Sale Time Clock Job Timer QuickBooks Integration Leads Website Integration Cash Registers Repair Shop $119.99 /Month Repair Shop PRICING: $99.99/USD Per Month (Billed Annually) $119.99/USD Per Month FEATURES** Unlimited Tickets & Invoices / Month One Location 10 User Account Outbound Emails Field Jobs Reports Estimates Customer Portal Marketr Automated Marketing SMS Per Month* Snail Mail Integrated Payments Recurring Invoicing Point of Sale Time Clock Job Timer QuickBooks Integration Leads Website Integration Cash Registers Big Chain $119.99 /Month Big Chain PRICING** $99.99/USD Per Location Per Month (Billed Annually) $119.99/USD Per Month FEATURES Unlimited Tickets & Invoices / Month 2+ Locations 10 User Account Outbound Emails Field Jobs Reports Estimates Customer Portal Marketr Automated Marketing SMS Per Month* Snail Mail** Integrated Payments Recurring Invoicing Point of Sale Time Clock Job Timer QuickBooks Integration Leads Website Integration Cash Registers View Price Page	Small Business $15 /User/Month An advanced plan with less limits and more features Features 3 email accounts 2 Live chat buttons 10 departments 1 Knowledge base 50 Event rules Customer service White Glove Setup Medium Business $35 /User/Month A versatile and balanced plan for full-scale customer support Features Includes features of Small Business plan, plus 10 email accounts 5 Live chat buttons Call center support 20 departments Custom domain parking 150 Event rules 30 Time rules 10 SLA rules Reports Product training Large Business $59 /User/Month An all-inclusive plan with sky high limits and full capabilities Features Includes features of Medium Business plan, plus 150 email accounts 50 Live chat buttons 3 Whatsapp numbers (New) 150 Departments 3 Knowledge bases 500 Event rules 100 Time rules 50 SLA rules Time tracking report Audit log Custom roles Enterprise $85 /User/Month A full-scale solution with extra support & exclusive services Features Includes features of Large plan, plus 500 email accounts 100 Live chat buttons 3+ Whatsapp numbers 300 Departments 10 Knowledge bases 1000 Event rules 200 Time rules 100 SLA rules Branding Free Senior account manager Priority support Assisted channels integrations Custom billing setup View Price Page