Home/Auto Repair Software/RepairShopr vs IdentifixUpdated on: April 20, 2024

Compare RepairShopr vs Identifix

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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. ..show more

Identifix is a total solution for shop management, repair management, and marketing. It is a smart and powerful tool that provides real fixes from technicians for technicians. Identifix works as your virtual assistant and provides a real-time collection of the database of more than 3.5 million fixes that assists the technicians in finding the right fix for a vehicle instantly. The fixes of Identifix are connected to wiring diagrams, OEM Service Manuals, labor guides, and much more to facilitate an easy and effective repair. It provides a virtual team of L1 Master Techs at the touch of a click or just a call away. They provide specialists for every manufacturer to keep you connected with an expert on that vehicle. It also streamlines and simplifies your management process by providing you the right tools to assist you in running your operation in the most profitable and most efficient way possible. Users get a direct shop and a direct market for easy management of processes and repairs. ..show more

Features

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Tracking Track status of service for each customer and also update them with same.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well

Multi-Location Helps to manage business affairs across multiple sales channel

Report Generation Gathers data and generates reports as PDF file.

Sales Tracking Helps to track sales systematically

Service history tracking Keeps a record of the history of services performed on assets

Third-party Integration Offers synchronization with third-party applications

VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.

Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard

Voice Operation Operate the auto repair/garage software using voice commands to facilitate hands-free usage.

Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Kirkland, WA / 425-216-3333

Roseville, California / 1-866-789-4285

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$59.99 /Month

Starter

PRICING

$49.99/USD Per Month (Billed Annually)
$59.99/USD Per Month

FEATURES

  • 75 Tickets & Invoices / Month
  • One Location
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
Repair Shop
$119.99 /Month

Repair Shop

PRICING:

  • $99.99/USD Per Month (Billed Annually)
  • $119.99/USD Per Month

FEATURES

  • Unlimited Tickets & Invoices / Month
  • One Location
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
Big Chain
$119.99 /Month

Big Chain

PRICING

  • $99.99/USD Per Location Per Month (Billed Annually)
  • $119.99/USD Per Month

FEATURES

  • Unlimited Tickets & Invoices / Month
  • 2+ Locations
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
View Price Page
Direct-Hit DIY
$19.99 /Month

Features

  • Industry-leading technician submitted and confirmed fixes
  • OEM service and repair information and procedures
  • Interactive wiring diagrams
  • Perfect for the DIY'er or student technician
DIRECT-HIT PRO ACADEMY
$199 /Month

Features

  • Industry-leading technician submitted and confirmed fixes
  • OEM service and repair information and procedures
  • Interactive wiring diagrams
  • Access to Direct-Help ASE Master Tech Hotline services with additional subscription
  • Perfect for auto repair shops with less experienced auto technicians
  • Unlimited vehicle selections from available inventory
  • Access to 350+ video training modules
  • 60+ comprehensive training courses covering key automotive topics
  • Seamless 24/7 online access to training courses within Direct-Hit
  • Courses designed for all experience levels - from fundamentals to advanced diagnostics
View Price Page

SCREENSHOTS

RepairShopr Screenshots
View 6 screenshot(s)
Identifix Screenshots

ALTERNATIVES

Top alternatives to RepairShopr

RepairDesk
RepairDesk
Fullbay
Fullbay
AutoLeap
AutoLeap
Shop-Ware
Shop-Ware
Shop Boss Pro
Shop Boss Pro

Top alternatives to Identifix

Alldata
Alldata
Fullbay
Fullbay
AutoLeap
AutoLeap
Shop-Ware
Shop-Ware
Shop Boss Pro
Shop Boss Pro