RepairShopr vs HappyFox Comparison

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairShopr

Auto Repair Software

4.7 106 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HappyFox

Help Desk Software

4.6 253 user ratings

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Overview

Description	RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more	HappyFox is one of the most sought after help desk software that offers best possible customer support solution. This robust help desk ticketing system comes designed with all essential help desk features like SLA management, survey & feedback, help desk reporting, asset & task management, escalation, customization, community forums, self-service portal and knowledge base. HappyFox helps storing contextual customer information and you can add numerous support agents, enjoy infinite storage space, regular data backup, classify emails into tickets and monitor them, measure major metrics to evaluate team efficiency etc. In-detail ticket life-cycle report allows tracking each ticket history. Read more
Pricing Options	Free Trial Not Available Starts at $49.99.	Free Trial Available Starts at $29.0.
SW Score & Breakdown	97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 86% Momentum 63% Popularity 83%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 88% Momentum 60% Popularity 64%
SaaSworthy Awards	Not Available	# 2 Highly Rated # 4 Highly Rated

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 106 user ratings	4.6/5 253 user ratings
Ratings Distribution	Excellent 78.5% Very Good 14.6% Average 3.1% Poor 1.5% Terrible 2.3%	Excellent 67.7% Very Good 26.9% Average 2.7% Poor 2.1% Terrible 0.6%
Review Summary	RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support.	Overall, users praise HappyFox's user-friendly interface, ease of use, and comprehensive features. Its ticketing system, knowledge base, and reporting capabilities are highly regarded. Additionally, many users appreciate its mobile app and integrations with other applications. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing. Overall, HappyFox is a popular choice among small businesses and startups due to its affordability and ease of use.
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Pricing

Pricing Options	Free Trial Not Available Starts at $49.99.	Free Trial Available Starts at $29.0.
Pricing Plans Monthly Plans Annual Plans	Starter $49.99 $59.99 per month Repair Shop $99.99 $119.99 per month Big Chain $99.99 $119.99 per month	Mighty (Agent-Based) $29.00 $39.00 per month Fantastic (Agent-Based) $49.00 $59.00 per month Enterprise (Agent-Based) $69.00 $79.00 per month Enterprise Plus (Agent-Based) $89.00 $99.00 per month Starter (Unlimited Agents) $1,499.00 $1,499.00 per month Growth (Unlimited Agents) $1,999.00 $1,999.00 per month Scale (Unlimited Agents) $2,999.00 $2,999.00 per month Scale Plus (Unlimited Agents) $4,999.00 $4,999.00 per month
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Alternatives

	HelpDesk 4.5 Based on 64 Ratings CRMdesk 4.3 Based on 112 Ratings RepairDesk 4.7 Based on 165 Ratings RepairShopr Vs RepairDesk ReadyDesk 2.7 Based on 3 Ratings Revelation helpdesk 4.1 Based on 9 Ratings	HelpDesk 4.5 Based on 64 Ratings HappyFox Vs HelpDesk Freshdesk 4.6 Based on 2492 Ratings HappyFox Vs Freshdesk ReadyDesk 2.7 Based on 3 Ratings HappyFox Vs ReadyDesk HESK 4.4 Based on 7 Ratings HappyFox Vs HESK BoldDesk HappyFox Vs BoldDesk
	View All RepairShopr Alternatives	View All HappyFox Alternatives