RepairShopr vs GEM-CAR Comparison

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairShopr

Auto Repair Software

4.7 106 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GEM-CAR

Auto Repair Software

4.9 22 user ratings

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Overview

Description

RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more

GEM-CAR is an easy-to-master Auto Repair Shop Management Software (SMS). GEM-CAR is the first software company to offer a convention. The purpose is to review best practices and encourage business owners to improve their shop management skills. Participants are invited to two days of training: The first day will feature Kelly The Coach, focusing on business practices. The second day will include GEM-CAR’s newest features. Read more

Pricing Options

Free Trial Not Available
Starts at $49.99.

Free Trial Not Available
Starts at $50.0. Offers Custom plan.

SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

86%
Momentum

63%
Popularity

83%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

72%
Momentum

66%
Popularity

82%

Features

Total Features	12 Features	9 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Tracking Track status of service for each customer and also update them with same. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well Multi-Location Helps to manage business affairs across multiple sales channel Report Generation Gathers data and generates reports as PDF file. Sales Tracking Helps to track sales systematically Service history tracking Keeps a record of the history of services performed on assets Third-party Integration Offers synchronization with third-party applications VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID. Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website. + 9 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Tracking Track status of service for each customer and also update them with same. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Mobile Responsive Makes the popups responsive and suitable for viewing on mobile devices as well Multi-Location Helps to manage business affairs across multiple sales channel Report Generation Gathers data and generates reports as PDF file. Sales Tracking Helps to track sales systematically Service history tracking Keeps a record of the history of services performed on assets Third-party Integration Offers synchronization with third-party applications VIN Lookup Recall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID. Vehicle Information Facilitates availing and viewing all necessary vehicle data and status information from a single dashboard Website Integration Integrate website of your garage and manage the workshop with the garage software directly from your website. + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 106 user ratings	4.9/5 22 user ratings
Ratings Distribution	Excellent 78.5% Very Good 14.6% Average 3.1% Poor 1.5% Terrible 2.3%	Excellent 85.2% Very Good 14.8% Average 0% Poor 0% Terrible 0%
Review Summary	RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $49.99.	Free Trial Not Available Starts at $50.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter $49.99 $59.99 per month Repair Shop $99.99 $119.99 per month Big Chain $99.99 $119.99 per month	GEM-CAR $50.00 $50.00 per month GEM-CAR Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	HelpDesk 4.5 Based on 64 Ratings CRMdesk 4.3 Based on 112 Ratings RepairDesk 4.7 Based on 165 Ratings RepairShopr Vs RepairDesk ReadyDesk 2.7 Based on 3 Ratings Revelation helpdesk 4.1 Based on 9 Ratings	Auto Repair Bill 4.3 Based on 36 Ratings GEM-CAR Vs Auto Repair Bill Auto Soft GEM-CAR Vs Auto Soft AutoFlow 4:G 4 Based on 1 Ratings GEM-CAR Vs AutoFlow 4:G ShopController 4.6 Based on 20 Ratings GEM-CAR Vs ShopController Quick Quote 4.3 Based on 6 Ratings GEM-CAR Vs Quick Quote
	View All RepairShopr Alternatives	View All GEM-CAR Alternatives