Home/Remote Access Software/RemotePC vs Splashtop Remote SupportUpdated on: March 28, 2024

Compare RemotePC vs Splashtop Remote Support

88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve
GoTo Resolve Remote Access Software (339 Ratings)
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve

GoTo Resolve

Remote Access Software (339 Ratings)
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Overview

Summary

RemotePC web-based remote access software is an affordable solution for remotely managing the PCs and Mac. It comes with a good set of features as well to support its expected functionalities. Unattended access, remote printing, file transfer, session recording, session transfer, and wake on LAN are some of its main features. The software is multi-platform friendly. Remote control feature helps to manage systems and accessing data even when you are on a tour. RemotePC offers remote access 24*7. It uses TLS v 1.2/AES-256 encryption for sending user authentication data between remote & local systems. Collaboration is supported via chat messages & whiteboard tools.Access is password-protected. ..show more

Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Features

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.

Feedback Collection Helps in collecting feedback from users to assess the support

File Transfer Allows sending and receiving files

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States / 1-818-275-5909

San Jose, CA - 95129 / +1-408-861-1088

Boston, Massachusetts / 1 855 263 2838

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Consumer
$22.12 /Year

Consumer

Pricing:

  • $29.62 for the First Year
  • $59.25 for 2 years

Included:

  • One user license,
  • access 2 computers

Features:

  • Unlimited Remote Access
  • Platform Independent
  • [PC, Mac, Linux]
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Meeting: Video Conferencing Solution
  • Remote Reboot
  • 24/7 Email and Chat Support; Phone Support
SOHO
$44.62 /Year

SOHO

Pricing:

  • $44.62 for the First Year
  • $89.25 for 2 years

Included:

  • Unlimited user licenses,
  • access 5 computers

Features:

  • Unlimited Remote Access
  • Platform Independent
  • [PC, Mac, Linux]
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Meeting: Video Conferencing Solution
  • Remote Reboot
  • 24/7 Email and Chat Support; Phone Support
  • Add and organize users
SOHO
$59.62 /Year

SOHO

Pricing:

  • $59.62 for the First Year
  • $119.25 for 2 years

Included:

  • Unlimited user licenses,
  • access 10 computers

Features:

  • Unlimited Remote Access
  • Platform Independent
  • [PC, Mac, Linux]
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Meeting: Video Conferencing Solution
  • Remote Reboot
  • 24/7 Email and Chat Support; Phone Support
  • Add and organize users
Team
$224.62 /Year

Team

Pricing:

  • $224.62 for the First Year
  • $449.25 for 2 years

Included:

  • Unlimited user licenses,
  • access 50 computers

Features:

  • Unlimited Remote Access
  • Platform Independent
  • [PC, Mac, Linux]
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Meeting: Video Conferencing Solution
  • Remote Reboot
  • 24/7 Email and Chat Support; Phone Support
  • Add and organize users
  • Active Directory / SSO
  • Active Directory Sync
  • (IdP Sync)
  • HelpDesk: On-
  • demand Remote Support
Enterprise
$449.62 /Year

Enterprise

Pricing:

  • $449.62 for the First Year
  • $899.25 for 2 years

Included:

  • Unlimited user licenses,
  • access 100 computers


Features:

  • Unlimited Remote Access
  • Platform Independent
  • [PC, Mac, Linux]
  • Always-ON Remote Access
  • Unlimited Concurrent Access
  • File Transfer
  • Remote Printing
  • Whiteboard
  • Access via web
  • Meeting: Video Conferencing Solution
  • Remote Reboot
  • 24/7 Email and Chat Support; Phone Support
  • Add and organize users
  • Active Directory / SSO
  • Active Directory Sync
  • (IdP Sync)
  • HelpDesk: On-demand Remote Support
  • Organize computers into groups
  • Computer Grouping
  • Deployment
  • Set roles and access permissions for users
View Price Page
Remote Support Plus
$25 /Month

$299 billed Yearly for 25 computers

Features

  • Unlimited technicians
  • Unlimited concurrent sessions
  • Fast remote access
  • Unattended support
  • Attended support
  • Endpoint security
  • File transfer(including Drag-and-Drop)
  • Remote print
  • Chat
  • Remote wake
  • Remote reboot
  • Session Recording
  • Multi monitor support, including multi-to-multi
  • Priority technical support and more

Add-on : Bitdefender Endpoint Security with Splashtop

  • 5-100 Endpoint : $1.20 per Endpoint per Month ($1.50 value)
  • 105-3000 Endpoint : $0.99 per Endpoint per Month ($1.50 value)
  • 3000+ : custom

Based upon the Number of Computers, the Pricing plan varies. For further details, contact the vendor.

Remote Support Premium
$40 /Month

$479 billed Yearly for 25 computers

Features

  • Includes features of Remote Support Plus plan, plus
  • Configurable Alerts/Actions
  • Windows Updates
  • System Inventory
  • Event Logs
  • Alerts for Windows Events
  • Remote Command
  • Scheduled Reboot
  • Unattended Android Access
  • Includes features of Add-ons

Based upon the Number of Computers, the Pricing plan varies. For further details, contact the vendor.

View Price Page
Service Desk
$49 /Month

$39 per technician per month billed annually

$49 per technician per month billed monthly

Features

  • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
GoToAssist
$69 /User/Month

$55 per agent per month billed annually or $660.00 annually

$69 per agent per month billed monthly

Features

  • 1 Agent
  • Agent Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack Integration

Add-On

  • Include Mobile Add-On: Only $20.00/Agent Monthly
  • Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
View Price Page

SCREENSHOTS

RemotePC Screenshots
View 3 screenshot(s)
Splashtop Remote Support Screenshots
View 3 screenshot(s)
GoTo Resolve Screenshots

INTEGRATIONS

    NA
  • Naverisk RMM & PSA
  • Slack

ALTERNATIVES

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