RemotePC vs My Digital Office Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RemotePC

Remote Access Software

4.7 87 user ratings

Visit Website

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoTo Resolve

Remote Access Software

4.5 493 user ratings

Visit Website

Overview

Description

RemotePC web-based remote access software is an affordable solution for remotely managing the PCs and Mac. It comes with a good set of features as well to support its expected functionalities. Unattended access, remote printing, file transfer, session recording, session transfer, and wake on LAN are some of its main features. The software is multi-platform friendly. Remote control feature helps to manage systems and accessing data even when you are on a tour. RemotePC offers remote access 24*7. It uses TLS v 1.2/AES-256 encryption for sending user authentication data between remote & local systems. Collaboration is supported via chat messages & whiteboard tools.Access is password-protected. Read more

My Digital Office software is a Digital Online Workplace for your teams. Enhance your team's engagement with meetings and screen-sharing sessions. Assign tasks to team members, measure the time taken for the projects. Manage Milestones to optimize your business's goals. Remote Teams, Small and medium companies make use of the software. Read more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more

Pricing Options

Free Trial Available
Starts at $22.12.

Free Trial Not Available
My Digital Office Offers Custom plan.

Free Trial Available
Starts at $39.00.

SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

79%
Momentum

63%
Popularity

67%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

60%
Momentum

65%
Popularity

64%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

80%
Momentum

64%
Popularity

83%

Features

Total Features	6 Features	6 Features	7 Features
Common Features for All	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 3 More - Show Less	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 3 More - Show Less	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online	Business Hours Online
API Support	NA	NA	Available

Reviews & Ratings

User Rating	4.7/5 87 user ratings	Not Available	4.5/5 493 user ratings
Ratings Distribution	Excellent 80.9% Very Good 13.5% Average 2.2% Poor 0.5% Terrible 3%	Not Available	Excellent 58.2% Very Good 35.3% Average 5.3% Poor 0.4% Terrible 0.8%
Review Summary	RemotePC garners praise for its user-friendly interface, smooth remote control capabilities, and reliable performance. Reviewers appreciate the ease of setting up and using the software, even for non-technical users. The ability to remotely access files and applications from anywhere with an internet connection is a major advantage, and users find the software responsive and efficient. Additionally, RemotePC's customer support team is lauded for their promptness, helpfulness, and ability to resolve issues quickly and effectively.	Not Available	Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.
	Read All User Reviews	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $22.12.	Free Trial Not Available My Digital Office Offers Custom plan.	Free Trial Available Starts at $39.00.
Pricing Plans Monthly Plans Annual Plans	Consumer $22.12 $22.12 per year SOHO $44.62 $44.62 per year SOHO $59.62 $59.62 per year Team $224.62 $224.62 per year Enterprise $449.62 $449.62 per year	My Digital Office Custom	Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month
	View Detailed Pricing	View Detailed Pricing	View Detailed Pricing

Alternatives

	Splashtop Remote Support 4.7 Based on 443 Ratings RemotePC Vs Splashtop Remote Support Splashtop Business Access 4.9 Based on 893 Ratings RemotePC Vs Splashtop Business Access GoToMyPC 4.5 Based on 391 Ratings RemotePC Vs GoToMyPC TeamViewer 4.5 Based on 18703 Ratings RemotePC Vs TeamViewer AnyDesk 4.6 Based on 1299 Ratings RemotePC Vs AnyDesk	Remote Meeting Remo Virtual Office remonade My Digital Office Vs remonade Branch My Digital Office Vs Branch Remotewo
	View All RemotePC Alternatives	View All My Digital Office Alternatives