RazorSync vs ServiceMax Comparison

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RazorSync

Field Service Management Software

4.4 385 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceMax

Field Service Management Software

3.7 67 user ratings

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Overview

Description	RazorSync web-enabled field service management software comes stuffed with multiple relevant features, which enhance its overall functionality. It helps in payment processing, workforce management, seamless customer data updation etc. Using this software, you can ensure allocating right job to the right person. The real-time job tracking feature will allow you to get an overview of your workforce in real-time. Performance of the labor can be systematically tracked and properly analysed with the available robust analytics. RazorSync can handle billing & invoicing matters very well. This software feature documents, attendance and stock management. Doing digital signature is possible. Read more	ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. Read more
Pricing Options	Free Trial Not Available Starts at $55.0. Offers Custom plan.	Free Trial Not Available ServiceMax Offers Custom plan.
SW Score & Breakdown	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 82% Momentum 62% Popularity 83%	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 82% Momentum 65% Popularity 91%
SaaSworthy Awards	# 7 Most Popular	# 5 Fastest Growing # 6 Most Popular

Features

Total Features	10 Features	8 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 7 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.4/5 385 user ratings	3.7/5 67 user ratings
Ratings Distribution	Excellent 53.2% Very Good 33.3% Average 10.4% Poor 2% Terrible 1%	Excellent 32.7% Very Good 31.7% Average 8.7% Poor 26% Terrible 1%
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Pricing

Pricing Options	Free Trial Not Available Starts at $55.0. Offers Custom plan.	Free Trial Not Available ServiceMax Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Solo $55.00 $60.00 per month Team $145.00 $170.00 per month Pro $300.00 $350.00 per month Enterprise Custom	ServiceMax Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Easy Field Services RazorSync Vs Easy Field Services Fieldd 5 Based on 8 Ratings RazorSync Vs Fieldd Synchroteam 4.5 Based on 101 Ratings RazorSync Vs Synchroteam Call of Service 4.6 Based on 31 Ratings RazorSync Vs Call of Service Field Force Tracker 4.2 Based on 19 Ratings RazorSync Vs Field Force Tracker	Salesforce Field Service 4.5 Based on 358 Ratings ServiceMax Vs Salesforce Field Service Service CRM ServiceMax Vs Service CRM SAP Field Service Management 4.3 Based on 15 Ratings ServiceMax Vs SAP Field Service Management Fieldd 5 Based on 8 Ratings ServiceMax Vs Fieldd Oracle Field Service Cloud 4.1 Based on 91 Ratings ServiceMax Vs Oracle Field Service Cloud
	View All RazorSync Alternatives	View All ServiceMax Alternatives