Home/Bot Platforms Software/Rasa vs Amazon LexUpdated on: April 19, 2024

Compare Rasa vs Amazon Lex

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Overview

Summary

Rasa is a development platform that adds to the capabilities of developers and empowers them to build tools such as contextual chatbots and digital assistants. The platform is powered by an open source technology that acts as a standard infrastructure layer for conversational AI development. Tools can be deployed across various channels and languages as it can turn any free-form text in one particular language to a structured data set in another language. With Rasa, users can hold back-and-forth conversations that can even be integrated with business logic. And with interactive learning, training data can be seamlessly generated by talking to the digital assistant. The Rasa assistant can even function across messaging channels such as Slack, Facebook, Google Home, and other custom channels. And with custom actions, users can interact with other APIs. They can also view and annotate conversations and track and manage different models. ..show more

Amazon Lex is an AI Chatbot solution that helps app developers build conversational interfaces using voice and text. Advanced deep learning features like automatic speech recognition (ASR) and natural language understanding (NLU) provided by the software can convert speech into text in real-time, besides helping users to understand the intent of the text. This way users get to create lifelike conversational interactions and highly engaging customer experiences as well. Amazon Lex offers an easy-to-use console that allows users to get their own conversational interface or chatbot generated within minutes. Moreover, they can also build, check and deploy individual chatbots across multiple platforms and channels with ease. Being a fully managed solution Amazon Lex does not require any additional hardware or infrastructure to power the bot. Moreover, the platform also offers a variety of built-in integration with Amazon CloudWatch, Amazon Cognito, Amazon DynamoDB and AWS Lambda, helping out users with various app development processes. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California

Seattle, Washington

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Rasa Open Source Support
Free

Get the most out of open source deployment with support only subscription.

Features

  • Natural Language Understanding in any language
  • Connect to anything
  • Advanced Dialogue Management
  • Custom Building Blocks
  • Full Visibility into ML Algorithms
  • Enterprise-ready deployments
  • Full control over data and IP
  • Enterprise-grade support (SLA) - Business Hours
Platform Standard
Custom

Features

  • Includes features of Rasa Open Source Support plan, plus
  • Additional proprietary infrastructure for enterprise - (coming soon)
  • NLU Annotation
  • Role Based Access Control
  • Secure Sign On (SSO)
  • Development Best-Practises (CI/CD)
  • NLU Annotation for Teams - (coming soon)
  • Enterprise-grade support (SLA) - Business Hours
Platform Premium
Custom

Features

  • Includes features of Platform Standard plan, plus
  • Proactive Enterprise-grade support (SLA) - 24/7
  • Named Support Engineer & Customer Success Manager
  • Roadmap Collaboration
  • Quarterly Success Reviews
  • Implementation & Deployment Consultation
  • Strategic Consultation
View Price Page
Amazon Lex
Others

Free : 10,000 text requests and 5,000 speech requests per month for free for the first year.

Pay for usage : Bot at $0.004 per voice request, and $0.00075 per text request

Features

  • High quality speech recognition and natural language understanding
  • Multi-turn conversations
  • Utility Prompts
  • Integration with AWS Lambda
  • Connect to Enterprise Systems
  • One-click Deployment to Multiple Platforms
  • Powerful Lifecycle Management Capabilities
  • Intent Chaining
  • 8 kHz Telephony Audio Support
View Price Page

SCREENSHOTS

Rasa Screenshots
View 1 screenshot(s)
Amazon Lex Screenshots
View 1 screenshot(s)

ALTERNATIVES

Top alternatives to Rasa

Openai - Spreadsheet.com
Openai - Spreadsheet.com
LLM Spark
LLM Spark
ChatGPT Search Planner
ChatGPT Search Planner
Google Cloud Dialogflow
Google Cloud Dialogflow
Botpress
Botpress

Top alternatives to Amazon Lex

Amazon Comprehend
Amazon Comprehend
Amazon Q
Amazon Q
OneSoft Connect
OneSoft Connect
Polly
Polly
Bedrock
Bedrock