Compare Raaft vs SurveyLegend

Summary

Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website. ..show more

SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. ..show more

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