Compare Raaft vs Alchemer

Summary

Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website. ..show more

Alchemer is a comprehensive enterprise online survey software enabling companies to design personalized surveys to collect and analyze data. Companies are delivered exceptional data-driven insights to help them take appropriate actions for business growth and improvement. Numerous esteemed companies like Salesforce, Verizon, Adobe, Urban Outfitters, etc. also rely on the services offered by this platform. Alchemy offers an exhaustive set of features to create and publish highly engaging surveys. Companies can collect customer data conveniently with well-crafted surveys that help them hone their product and service delivery. The platform lets companies create responsive surveys instantly with pre-designed or customizable templates, equipped with smart tools. Furthermore, Alchemer automates all processes and lets users streamline the data collected. Beyond this, businesses can identify, access, and manage their audience in an efficient way with this software. Seamless integration with panel providers like Clint and Lucid helps companies improve market research and enhance their overall business plans and sales. ..show more

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• Salesforce

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