Home/Survey/ User Feedback Software/QuickTapSurvey vs RetentlyUpdated on: April 20, 2024

Compare QuickTapSurvey vs Retently

90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture. ..show more

Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Toronto, Canada / +1 888-395-9285

Palo Alto, CA / +1650 564 7289

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Pro
$49 /Month

For 1 Device, Additional devices are $19. The total cost for 12 months is $588.

For small businesses looking to capture data with surveys and mobile forms.

Features

  • Unlimited Surveys
  • Unlimited Responses
  • Offline Surveys
  • Unlimited Users
  • Add Your Own Branding
  • Kiosk Mode
Premium
$99 /Month

For 1 Device, Additional devices are $24.65. The total cost for 12 months is $1009.80.

For businesses looking to capture data with surveys and mobile forms and run automations.

Features

  • Unlimited Surveys
  • Unlimited Responses
  • Offline Surveys
  • Unlimited Users
  • Add Your Own Branding
  • Kiosk Mode
  • Auto-Reply Emails
  • Notification Triggers
  • Survey Scoring
  • White Label
View Price Page
Essential
$99 /Month

Entry-level plan, recommended for companies that start tracking and improving customer satisfaction.

Features

  • 3 survey campaigns
  • 3 user seats
  • Email support
  • Essential integrations : Intercom, Hubspot, Zendesk
  • NPS, CSAT, CES, 5-STAR
  • Custom from domain
  • Multi-channel surveys
  • Multiple survey questions
  • Free migration
  • No Retently branding
Professional
$299 /Month

Designed for companies that need to automate the processing of high volume customer feedback.

Features

  • 10 survey campaigns
  • 10 user seats
  • Includes features of the Basic plan, plus
  • Email, chat support

Everything in Essential plus:

  • Trends
  • Feedback text analytics
Ultimate
$599 /Month

Customer experience management for businesses looking for tailored solutions and custom integrations.

Features

  • 20 survey campaigns
  • 20 user seats
  • Includes features of Professional plan, plus
  • Chat, phone, success manager

Everything in Professional plus:

  • AI-powered sentiment & text-analysis
  • B2B Customer Experience
Enterprise
Custom

Need a custom subscription with custom limits, additional support services, enhanced security features or add-ons on basis of request

Features

  • HIPAA compliance & custom BAA
  • Custom SLA, DPA, PO, invoicing
  • Data warehousing
  • Onboarding & implementation
  • Single sign-on & 2FA
  • Dedicated account manager
View Price Page

SCREENSHOTS

QuickTapSurvey Screenshots
Retently Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • Salesforce Sales Cloud
  • Adobe Marketo Engage
  • Formstack Documents
  • MailChimp
  • Intercom
  • Freshdesk
  • ActiveCampaign
  • Slack
  • HubSpot CRM
  • Salesforce
  • Segment
  • Pipedrive CRM
  • Zapier
  • Zendesk Sell
  • MailChimp

ALTERNATIVES

Top alternatives to QuickTapSurvey

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to Retently

Delighted
Delighted
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro