Home/Survey/ User Feedback Software/QuestionPro vs Promoter.ioUpdated on: March 29, 2024

Compare QuestionPro vs Promoter.io

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Promoter.io
Promoter.io NPS Software (77 Ratings)
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Remove
Promoter.io

Promoter.io

NPS Software (77 Ratings)
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Overview

Summary

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones. ..show more

Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter System. You can create a survey with ease and interact with your customers on a channel to get feedback with Promoter. You can also measure and analyze key segments of customer feedback to know how they feel and to predict behavior. Customer feedback can also be responded to, so as to improve and strengthen the existing relationship and developing a sense of trust and loyalty in the customer. Promoter’s easy-to-use dashboard with its impressive UI gives you the ability to manage and respond to customer feedbacks within the dashboard, without needing to switch back and forth between client emails. Its analytical tools help to filter NPS data by different variables – this provides an idea of your performance and helps understand your customer types. Promoter goes beyond just being a great NPS tool for survey as with it, you discover your ideal customer preferences so as to create more powerful marketing efforts that produce significantly better results in sales. Promoter’s trusted and complete solution will help users navigate through each phase of an optimum approach to Net Promoter, resulting in higher response rates, actionable customer feedback, accurate insights and a rapid customer-base growth. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Beaverton, Oregon / +1 (800) 531-0228

San Antonio, Texas

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Free

Essential

The world's best free survey software.
Free for life, never expires!

  • Unlimited surveys
  • Unlimited responses
  • No credit card required
  • 25+ question types
  • Customize survey colors
  • Add your own logo to survey
  • Skip logic branching‪
  • Question & answer piping‪
  • Shareable dashboard reports
  • Customized thank you page
  • Data exports (xls & csv)
  • Basic quota management‪
  • 24/7 support‪
Advanced
$129 /Month

Advanced

Pricing:

  • $129/month
  • Billed $1,548 annually

Powerful survey tools for businesses.

Features:

  • 35+ question types
  • Advanced logic and piping
  • Email reminders and scheduling
  • Salesforce Integration
  • API Integration
  • Multilingual surveys
  • Advanced quota control
  • Offline data collection
  • Advanced filtering and segmentation
  • Custom email notifications
  • Custom quiz & scoring
  • Custom variables
  • Panel Integration
  • 24/7 chat and phone support
Team Edition
Custom

Team Edition

Pricing:

  • Request pricing

The features and integrations you need for sophisticated research.

Features:

  • Includes 5 seats
  • Dedicated success manager
  • Expanded email capacity
  • Discounts on additional seats
  • Team management and collaboration
  • Import data from external sources
  • Blocks and randomization
  • Powerful analytics
  • Detailed text analysis
  • Advanced integrations
  • Webhooks and API
  • Custom scripting
  • Region specific data centers
  • Gift cards and survey rewards
View Price Page
No Pricing Info Available Please check Website

SCREENSHOTS

QuestionPro Screenshots
View 7 screenshot(s)
Promoter.io Screenshots

INTEGRATIONS

  • Google Sheets
  • Dropbox Business
  • Caspio
  • HubSpot CRM
  • Slack
  • Google Analytics
  • Microsoft Dynamics 365 for Sales
  • Tableau
  • Salesforce
  • Zapier
  • Google Docs
  • BigCommerce
  • Shopify

ALTERNATIVES

Top alternatives to QuestionPro

Google Forms
Google Forms
SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer

Top alternatives to Promoter.io

Zonka Feedback
Zonka Feedback
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Startquestion
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Trustmary
Customer.guru
Customer.guru
SatisMeter
SatisMeter