Home/Survey/ User Feedback Software/QuestionPro vs NicereplyUpdated on: March 28, 2024

Compare QuestionPro vs Nicereply

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones. ..show more

Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Beaverton, Oregon / +1 (800) 531-0228

Bratislava, Slovakia

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Free

Essential

The world's best free survey software.
Free for life, never expires!

  • Unlimited surveys
  • Unlimited responses
  • No credit card required
  • 25+ question types
  • Customize survey colors
  • Add your own logo to survey
  • Skip logic branching‪
  • Question & answer piping‪
  • Shareable dashboard reports
  • Customized thank you page
  • Data exports (xls & csv)
  • Basic quota management‪
  • 24/7 support‪
Advanced
$129 /Month

Advanced

Pricing:

  • $129/month
  • Billed $1,548 annually

Powerful survey tools for businesses.

Features:

  • 35+ question types
  • Advanced logic and piping
  • Email reminders and scheduling
  • Salesforce Integration
  • API Integration
  • Multilingual surveys
  • Advanced quota control
  • Offline data collection
  • Advanced filtering and segmentation
  • Custom email notifications
  • Custom quiz & scoring
  • Custom variables
  • Panel Integration
  • 24/7 chat and phone support
Team Edition
Custom

Team Edition

Pricing:

  • Request pricing

The features and integrations you need for sophisticated research.

Features:

  • Includes 5 seats
  • Dedicated success manager
  • Expanded email capacity
  • Discounts on additional seats
  • Team management and collaboration
  • Import data from external sources
  • Blocks and randomization
  • Powerful analytics
  • Detailed text analysis
  • Advanced integrations
  • Webhooks and API
  • Custom scripting
  • Region specific data centers
  • Gift cards and survey rewards
View Price Page
Mini
$49 /Month

Features

  • 3 Agents
  • 100 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup
  • Security
Start
$99 /Month

Features

  • 10 Agents
  • 250 Responses per month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Grow
$199 /Month

Features

  • 25 Agents
  • 1,000 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Business
$299 /Month

Features

  • 50 Agents
  • 2,500 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Enterprise
Custom

For More than 2500 Responses.

The software offers Enterprise pricing plan on basis of request.

View Price Page

SCREENSHOTS

QuestionPro Screenshots
View 7 screenshot(s)
Nicereply Screenshots

INTEGRATIONS

  • Google Sheets
  • Dropbox Business
  • Caspio
  • HubSpot CRM
  • Slack
  • Google Analytics
  • Microsoft Dynamics 365 for Sales
  • Tableau
  • Salesforce
  • Zapier
  • Google Docs
  • Intercom
  • Gmail
  • Kustomer
  • Freshdesk
  • Slack
  • MailChimp
  • CloudTalk
  • TeamSupport
  • LiveAgent
  • Aircall
  • Front
  • Zendesk Chat
  • Kayako
  • Mojo Helpdesk
  • Salesforce
  • Zendesk Support
  • Shopify
  • Zapier
  • Pipedrive CRM

ALTERNATIVES

Top alternatives to QuestionPro

Google Forms
Google Forms
SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer

Top alternatives to Nicereply

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio