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| Description | Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This helps you track how well employees are performing, how productive they are, as well as their satisfaction with working at your company, and any suggestions for improvement. Quality Driven Software comes with robust reporting and analytics capabilities. You can see an at-a-glance view of how well your company is performing on the solution’s dashboard, as well as receive instant notifications when youreceive negative survey feedback. Reports can be filtered by score, client, employee, and date. Quality Driven Software flags at risk customer accounts and puts them on a “Client Watch” list, while the “Service Area” feature allows you to customize the data you receive on each report according to industry requirements. Read more | UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour from start again, making it quickly accessible. Read more |
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Overall, UserGuiding has received positive feedback from customers. Reviewers appreciate its user-friendly interface, ease of use, and the ability to create interactive guides and walkthroughs without coding. Additionally, customers commend the platform's customization options, allowing them to tailor guides to match their brand identity. However, some users have mentioned occasional glitches and limited integration options as areas for improvement. Nevertheless, UserGuiding is generally well-received for its effectiveness in improving user onboarding and engagement. |
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AI-Generated from the text of User Reviews
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Starter $29.00 $29.00 per month Intermediate $49.00 $49.00 per month Executive $79.00 $79.00 per month Enterprise $118.00 $118.00 per month |
Start-Up Plan $990.00 $990.00 per year Growth Plan $2,490.00 $2,490.00 per year Enterprise Custom |
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| Company Details | Located in: United States | Located in: San Francisco, CA |
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1 (512) 931-4QDS https://qualitydrivensoftware.com/ |
Not available https://userguiding.com/ |
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