Compare Quality Driven Software vs ChurnZero

Summary

Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This helps you track how well employees are performing, how productive they are, as well as their satisfaction with working at your company, and any suggestions for improvement. Quality Driven Software comes with robust reporting and analytics capabilities. You can see an at-a-glance view of how well your company is performing on the solution’s dashboard, as well as receive instant notifications when youreceive negative survey feedback. Reports can be filtered by score, client, employee, and date. Quality Driven Software flags at risk customer accounts and puts them on a “Client Watch” list, while the “Service Area” feature allows you to customize the data you receive on each report according to industry requirements. ..show more

ChurnZero is an intuitive customer success software that helps subscription businesses to understand their customer's product usage besides assessing their health. It provides businesses with the adequate means to personalize their customer experience by achieving timely and relevant touchpoints. It can also be used to save more time by managing in-house accounts, calendar, notes and to-dos from a single page. ChurnZero showcases a clear picture of their customers’ health and renewal likelihood with help of data-packed ChurnScore. It can be used to target customers based on firmographics, product usage, lifecycle and behavioural data. Moreover, businesses get real-time updates about everything starting from usage drops to milestones celebrations, so they can continue better relationships with their customers. The software also helps users to control the customer life cycle by providing the desired experience to build long-term loyalty. Users can help their customers with guided product tours and training to enhance their experience. It provides active integration with external platforms like Hubspot, Salesforce, ZohoCRM, Pipedrive and more. ..show more

NA

• Intercom
• Copper CRM
• Freshsales
• Freshdesk
• Stripe Payments
• Slack
• Chargebee
• Segment
• NetSuite
• Close
• Mixpanel
• Zoho CRM
• HubSpot CRM
• Apptio Targetprocess
• Zoho Desk
• Quickbooks
• Salesforce
• Pipedrive CRM
• Okta
• Jira

Top alternatives to Quality Driven Software

Out of Dark

Churned

Churn Solution

Erxes XM for SaaS

SuccessBoard

Top alternatives to ChurnZero

Vitally

Salesforce

Pendo

Planhat

Totango