Home/Compare/Pure Chat vs tawk.to
Updated on: November 28, 2020

Pure Chat vs tawk.to

90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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tawk.to Live Chat Software
(155 Ratings)
Visit Website Visit Website
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
tawk.to Live Chat Software
(155 Ratings)
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Overview

Summary

Pure Chat is a scalable live chat software that can grow as your business grows. The Pure Chat editor allows you to customize your chat widget the way you want to. The software saves all your chat history, which helps your agents while following up with a particular visitor or customer. Create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats. Its features include Visitor Information & Location Details, FIle Transfer, Chat Alerts, Pre-Chat Infor Form and a lot more. ..read more

tawk.to software is a Live Chat tool used to monitor and chat with the visitors on your website, mobile app or from a free customizable page. Answer chats from your Mobile Device and engage your visitors with triggers and predefined Shortcuts. Hire Chat agents to engage your customers 24x7-365. It integrates with WordPress, Joomla, Opencart, and more. Small, Medium and Large companies make use of the software. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Scottsdale, AZ

Las Vegas, Nevada

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Unlimited Chats
  • Advanced Widget Customization
  • All Integrations
  • Engagement Hub
  • iOS and Android Mobile Apps
  • Security Roles (Admin, Power Users and Operators)
  • Unlimited Chat History Transcripts
  • Canned Responses
  • Chat Notifications
  • File Transfer
  • Trigger-Based Actions and Alerts
  • Maximum Websites : 1
  • Users/Operators Included : 3
Growth
$49 /User/Month

Additional Users :

$13 per Month billed Yearly

$15 per Month billed Monthly

Features

  • Includes features of Free plan, plus
  • Realtime Analytics
  • Visitor Tracking
  • Remove Pure Chat Branding
  • Comprehensive Account Statistics and Reports
  • CSV exports for Reports and Contacts
  • Priority Support
  • SMS Notifcations : 100
  • Users/Operators Included : 4
Pro
$99 /User/Month

Additional Users :

  • $8 per Month billed Yearly
  • $10 per Month billed Monthly

Features

  • Includes features of Growth plan, plus
  • SMS Notifcations : 1000
  • Max Websites : Unlimited
  • Users/Operators Included : 10
View Price Page
Full-Time Plan
$2.2 Others

Features

  • Coverage: 40hrs/week
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
Double Shift Plan
Others

Features

  • Coverage: 80hrs/week
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
Day and Weekends Plan
$1.1 Others

Features

  • Coverage: 128hrs/week
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
24x7-365 Plan
$1 Others

Features

  • Coverage: 24x7
  • Chats: Unlimited
  • Concurrency: 2 chats at once
  • Websites: 1
  • Account Rep: 24x7
  • On-boarding: Included
  • FAQs: Unlimited
  • Engagement: Yes
  • No Lock-in Contract
View Price Page

SCREENSHOTS

Pure Chat Screenshots
View 6 screenshot(s)
tawk.to Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Zapier
  • PrestaShop
  • WordPress
  • Squarespace
  • Weebly
  • Wix
  • BigCommerce
  • Shopify

ALTERNATIVES

Top alternatives to Pure Chat

tawk.to
Tidio Chat
Zendesk Chat
Intercom
Drift

Top alternatives to tawk.to

Intercom
Tidio Chat
Zendesk Chat
Crisp
Freshchat