Home/NPS Software/ProProfs Survey Maker vs GetFeedbackUpdated on: March 29, 2024

Compare ProProfs Survey Maker vs GetFeedback

80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Proprofs Survey Maker is a tool used to create an online survey by selecting a wide range of survey questions such as multiple-choice, checkboxes, essay questions, instruction-based questions, date & time, and many more. With the help of proprofs, you can generate quizzes, tests & assessments, build NPS surveys, and even make polls, sidebar, and in-app surveys. Proprofs provides you the world’s simplest and funniest way to create online surveys and quizzes. It is the most popular platform, with over 50,000+ surveys having been made with over 4 million respondents. In addition to this, you can use advanced setting options such as assigning points to the survey answers by creating scored surveys. You can even create custom records based on scores achieved. After completing the study, you can easily share the survey with respondents by email, posting the survey link, embedding it into your websites, and sharing it on social media handles. It is best for the companies who are looking for more engagement on their websites and gamification. It becomes easy to create practical employee assessments by using proprofs. ..show more

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States / (855) 776-7763

San Francisco, CA / +1 (415)-942-5981

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
$7 /Month

$7 /month billed Annually or $14 /month billed Monthly

Best for startups looking to get started with online surveys.

Features

  • Unlimited Surveys
  • Unlimited Responses
  • Administrators : 1
  • Customer Support : Basic
  • Integrations : Basic

All Plans Include these features

  • Poll Maker
  • Templates
  • Reports
  • Multilingual Surveys
  • Advanced Features
  • No Advertisements
  • Custom Scoring and Results
  • Branding and Certificate
  • Email Notifications

Professional
$19 /Month

$19 /month billed Annually or $39 /month billed Monthly

Best for small to medium size business aiming to gather feedback through online surveys.

Features

  • Includes features of Basic plan, plus
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Includes features of All plan
Business
$69 /Month

$69 /month billed Annually or $139 /month billed Monthly

Best for medium to large size businesses that need an administrator to oversee survey operations.

Features

  • Includes features of Professional plan, plus
  • Quiz Maker Team : $79 /month value
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications and Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups and Classroom
  • Customer Support : Advanced
  • Integrations : Advanced
  • Includes features of All plan
Enterprise
$199 /Month

$199 /month billed Annually or $299 /month billed Monthly

Best for large businesses that need multiple administrators and advanced features like unlimited storage.

Features

  • Includes features of Business plan, plus
  • Administrators : Unlimited
  • Quiz Maker Business : $139 /month value
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support : Premium
  • Integrations : Premium
  • Includes features of All plan
View Price Page
Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page

SCREENSHOTS

ProProfs Survey Maker Screenshots
View 1 screenshot(s)
GetFeedback Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira

ALTERNATIVES

Top alternatives to ProProfs Survey Maker

Zonka Feedback
Zonka Feedback
Startquestion
Startquestion
Trustmary
Trustmary
Customer.guru
Customer.guru
SatisMeter
SatisMeter

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro