Promoter.io vs MedBridge Comparison

Promoter.io

NPS Software

4.7 77 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MedBridge

NPS Software

4.6 2 user ratings

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Overview

Description

Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter System. You can create a survey with ease and interact with your customers on a channel to get feedback with Promoter. You can also measure and analyze key segments of customer feedback to know how they feel and to predict behavior. Customer feedback can also be responded to, so as to improve and strengthen the existing relationship and developing a sense of trust and loyalty in the customer. Promoter’s easy-to-use dashboard with its impressive UI gives you the ability to manage and respond to customer feedbacks within the dashboard, without needing to switch back and forth between client emails. Its analytical tools help to filter NPS data by different variables – this provides an idea of your performance and helps understand your customer types. Promoter goes beyond just being a great NPS tool for survey as with it, you discover your ideal customer preferences so as to create more powerful marketing efforts that produce significantly better results in sales. Promoter’s trusted and complete solution will help users navigate through each phase of an optimum approach to Net Promoter, resulting in higher response rates, actionable customer feedback, accurate insights and a rapid customer-base growth. Read more

MedBridge is for healthcare professionals and institutions depending on robust education and innovative technology, helping them with evidence-based solutions on the go. At present, MedBridge is depended upon by 1500+ organizations and 200000+ healthcare professionals serving 20.5 million active patient programs at different parts of the globe. MedBridge with its inbuilt services turns out to be a one-stop solution for driving profitability, providing the best patient experience, offering standardised care as well as improving patient outcomes simultaneously. Further, with compliance training, accurate documentation and regulatory education, MetBridge helps organisations to get their ROI enhanced efficiently. Medical practitioners related to a variety of disciplines like physical therapy, occupational therapy, nursing, athletic training and speech-language pathology can depend on the software to get their work done. EMR integration, home exercise builder, live webinars, patient satisfaction, compliance training, certification prep programs are some of the intuitive features made available within MedBridge, which enables seamless outcomes. Read more

Pricing Options

Free Trial Not Available

Free Trial Not Available
Starts at $250.0. Offers Custom plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

100%
Momentum

69%
Popularity

92%

Features

Total Features	19 Features	0 Features
Common Features for All	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications + 16 More - Show Less	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 77 user ratings	4.6/5 2 user ratings
Ratings Distribution	Excellent 75.3% Very Good 20.8% Average 0% Poor 2.6% Terrible 1.3%	Excellent 72.7% Very Good 18.2% Average 4.5% Poor 4.5% Terrible 0%
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Pricing

Pricing Options	Free Trial Not Available	Free Trial Not Available Starts at $250.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans		EDUCATION (Discipline) $250.00 $250.00 per user / year PREMIUM (Discipline) $300.00 $300.00 per user / year ORGANIZATION (Discipline) Custom EDUCATION (Enterprise) $250.00 $250.00 per user / year PREMIUM (Enterprise) $300.00 $300.00 per user / year ORGANIZATION (Enterprise) Custom
	Not Available	View Detailed Pricing

Alternatives

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	View All Promoter.io Alternatives	View All MedBridge Alternatives